Student services

Our services support students' educational, personal and employment needs Browse FAQs

At LSBU we provide advice and support for students on a wide range of non-academic and educational needs. Our aim is to enable all students to achieve their potential while studying, by providing an approachable and reliable service that students can trust. Any questions or concerns you may have, the student services are here for you.

We provide:


Students can speak to an advisor at the Student Life Centre (SLC) helpdesk, or book one-to-one appointments with our specialist teams depending on their situation.

Appointments can be either in person, by video call or over the phone, and can be booked by:

  • logging in to your MyAccount and searching ‘book an appointment’
  • calling us on 020 7815 6454 (lines open 10am-4pm)
  • visiting the SLC helpdesk.

Log in to your MyAccount to start an online chat with an advisor, book an appointment or send an enquiry. Find out more:

Student Life Centre opening hours

We are open Monday to Thursday 9am to 5pm, Friday 10am to 5pm.

Please note that due to electrical work taking place in the building our helpdesk on campus will be closed on Monday 24th July. We remain contactable via phone, email and live chat

A supportive and welcoming environment

The University is fully committed to equality and diversity. We work together to build a learning community founded on equality of opportunity that celebrates the rich diversity of our student and staff populations.

Our students have the right to study, live and socialise in a safe and supportive place.

The University takes a zero-tolerance approach to incidents of bullying, harassment and discrimination. We encourage students and staff to report all forms of bullying, harassment and discrimination should they see or experience it.