Our mission, vision and values

We’ve been transforming lives, communities and businesses for over 120 years

Mission and vision

We are London's first integrated education group. A powerful network of learners, staff, alumni, employers and policymakers - united in our mission to challenge social and economic inequalities through applied education, insight and partnership.

Connecting is our new Group Strategy - a bold, ambitious vision for London South Bank University Group 2030 and beyond.

Our strategy focuses on six interdependent themes:

  • Pathways - Simplifying and growing integrated learning routes that lead to employment, from entry level through to postgraduate study.
  • Partnerships - Strengthening our position as the go-to destination for employers' skills needs, with a single front door for business.
  • Student success - Delivering teaching and learning of the highest quality, with learners at the heart of everything we do.
  • London - Embracing our capital city as an extraordinary asset, ensuring our learners and partners benefit from its reach and opportunity.
  • People and culture - Supporting our community to be the best they can be, leading through clarity, compassion and inclusion.
  • Technology - Harnessing innovation to transform what and how we teach, research and deliver.

Our values are EPIIC

The above themes are underpinned by our EPIIC values: Excellence, Professionalism, Integrity, Inclusivity and Creativity. We live these values in all we do:

EPIIC value - Excellence
We are known for working to a high standard and providing a quality service to all.
EPIIC value - Professionalism
Everyone takes personal accountability and responsibility, leads by example and inspires others.
EPIIC value - Integrity
We communicate with transparency and respect, creating a working and learning environment based on trust.
EPIIC value - Inclusivity
We celebrate being a diverse and vibrant community, where there are no barriers to inclusion and where we view the differences between people as a source of strength.
EPIIC value - Creativity
We are innovative, generating ideas and opportunities that are useful in solving problems and enhancing the reputation of the University.

We follow a range of initiatives to achieve and maintain these values:

Equality and diversity: Our Equality, Diversity and Inclusion Policy (PDF File 251 KB) sets out our aims to ensure that everyone who studies and works here does so free of discrimination.

Customer service: We work in partnership with the Institute of Customer Service to improve our services to customers.

Health and wellbeing: We’ve been acknowledged for our work to make LSBU a safe place for all and developing a culture of wellbeing.

Armed forces: We’ve been recognised for supporting the needs of the military community.

Menopause and the workplace: We’re dedicated to being an inclusive workplace that supports our colleagues to be the best they can be at work.

Safeguarding at LSBU: We're committed to the safety and wellbeing of all students, staff and visitors.