Contact Us


Would you like to submit an application? Visit our Clearing Hub to apply, or call our Helpline on 0800 923 8888 to talk to us. Alternatively, we can call you back at a time that is convenient for you; email us your availability on

Contacting LSBU

We’re taking steps to safeguard our students and staff from the risk of Covid-19 infection. Our campuses in Southwark, Havering and Croydon will be fully open and all services will be available for you in September. If you are visiting one of our campuses, please see here for directions and interactive maps. To get in touch with the university, please see the below contact details. If you don’t see a relevant contact address for your enquiry, please contact our switchboard.

University Switchboard

Contact our general university switchboard on +44 (0)20 7815 7815.

Prospective students

If you are interested in joining LSBU or wish to speak to an advisor about one of our courses, submit your enquiry here. You can also contact us on live chat or call us on weekdays on +44 (0)20 7815 6100.

If you are an agent or international student seeking specialist advice about higher education in the UK, contact our team on or call +44 (0)20 7123 4842 for support.

Visit our Study Hub to schedule one-to-one consultations, sign up for guided campus tours, book onto Open Days at LSBU.

Did you know that you could chat with LSBU students? Find out more about life and study directly from our students!

Enrolment and new students

If you are a new student starting with us in September 2021 and have an enquiry about enrolment or require assistance with the enrolment process, please contact or call us on +44 (0)20 7815 6161 on weekdays.

Applicants and offer-holders

Contact our Admissions team here for support with applicant related enquiries or interviews. Alternatively, please call us on +44 (0)20 7815 6100 and choose option two, or start a live chat with us for assistance.

Current Students

Contact or book an appointment with our Student Services team for advice and support across a range of academic and non-academic needs. We can answer any questions and concerns you may have. Our team can advise on student wellbeing and support, fees and financial advice, and employment and career support.

Media Enquiries

Contact our media team for enquiries on

Freedom of Information

Submit Freedom of Information (FOI) requests through our team on

General information

LSBU is a company limited by guarantee, registered in England and Wales. It is an exempt charity within the meaning of the Charities Act applying in England and Wales and its principal regulator is the Higher Education Funding Council for England (HEFCE). The following details apply to it:

Legal Name: London South Bank University
Company number: 00986761
Registered office and trading address:
103 Borough Road
VAT number: 778 1116 17

Service of documents
Until further notice, service of claim forms, application notices and all other court documents and contractual notices should be made only by email; all other correspondence should likewise be sent via email sent to Should service of documents or contractual notices be attempted by post, courier, DX or fax, we cannot, in the current circumstances, give any assurance that they will be received or dealt with. Thank you for your cooperation and understanding.