Contact Us

Contacting LSBU

We’re taking steps to safeguard our students and staff from the risk of Covid-19 infection. Our campuses in Southwark, Havering and Croydon will be fully open and all services will be available for you in September. If you are visiting one of our campuses, please see here for directions and interactive maps. To get in touch with the university, please see the below contact details. If you don’t see a relevant contact address for your enquiry, please contact our switchboard.

University Switchboard

Contact our general university switchboard on +44 (0)20 7815 7815.

Prospective (future) students – Home and International

If you are interested in joining LSBU or wish to speak to an advisor about one of our courses, submit your enquiry here. You can also contact us on live chat or call us on weekdays on +44 (0)20 7815 7500.

One to one consultation form

Our one to one consultation is currently being offered to Home students. If you are an international student, to ensure you are receiving the most up to date information, please contact our dedicated international team using the contact details below.

If you are an agent or international student seeking specialist advice about higher education in the UK, contact our team on global@lsbu.ac.uk or call +44 (0)20 7123 4842 for support.

Visit our Study Hub to schedule one-to-one consultations, sign up for guided campus tours, book onto Open Days at LSBU.

Did you know that you could chat with LSBU students? Find out more about life and study directly from our students!

Applicants and offer-holders

Contact our Admissions team for support with applicant related enquiries or interviews. Alternatively, please call us on +44 (0)20 7815 6100 and choose option two, or start a live chat with us for assistance.

Applicants with enrolment questions

Contact our Enrolment team for support with enrolment related enquiries. Alternatively, please call us on +44 (0)20 7815 6161 (between 10:00 and 12:00 GMT Monday to Friday), or start a live chat with us for assistance between 14:00 and 16:00 GMT Monday to Friday.

Current Students

If you are a current LSBU student and wish to speak to Student Services, please call +44 (0)20 7815 6454. You can also log into your MyAccount to book an appointment with our Student Services team for advice and support across a range of academic and non-academic needs including accommodation advice, and mental health and wellbeing support. We can answer any questions and concerns you may have.

Alumni

If you are a former student, you can sign up for an alumni account via LSBU Alumni - Login or Register, where you can keep your contact details up to date, sign up to receive our regular alumni communications and access exclusive alumni benefits.

If you would like to contact the alumni team please email alumni@lsbu.ac.uk or call 020 7815 6712, or visit our website for more information: Home Page (lsbu.ac.uk)

For copies of transcripts or degree certificates, please email formerstudents@lsbu.ac.uk, unless you are a HSC alumni. For HSC transcripts, please email hsctranscripts@lsbu.ac.uk.

For academic references, please email references@lsbu.ac.uk

LSBU Employment

LSBU Employment is available for all current students and recent graduates to access. Employers can post vacancies to the job board without charge. If you'd like to discuss any aspect of our Employability services you can contact employability@lsbu.ac.uk

Media Enquiries

If you are a journalist, please contact our Media Team with your enquiry: press@lsbu.ac.uk or 07583 075 111.

Data Protection

Contact our Data Protection Team on dpa@lsbu.ac.uk if you have any questions or concerns about how we use your personal data or to submit any data requests. The Team deal with queries from students, applicants, prospective students, alumni and anyone else who uses our website.  More information about LSBU and Data Protection can be found in our Data Protection Policy.

Freedom of Information

Submit Freedom of Information (FOI) requests through our team on foi@lsbu.ac.uk

Company information and Legal documents

LSBU is a company limited by guarantee, registered in England and Wales. It is an exempt charity within the meaning of the Charities Act applying in England and Wales and its principal regulator is the Higher Education Funding Council for England (HEFCE). The following details apply to it:

Legal Name: London South Bank University
Company number: 00986761
Registered office and trading address:
103 Borough Road
London
SE1 0AA
VAT number: 778 1116 17

Service of documents (not for use for application or alumni queries)
Until further notice, service of legal claim forms and all other court documents and contractual notices should be made only by email to the Legal Team. Should service of documents or contractual notices be attempted by post, courier, DX or fax, we cannot, in the current circumstances, give any assurance that they will be received or dealt with. Thank you for your cooperation and understanding. If you are an applicant or a former student, please do not use this email address for enquiries. Please see information at the top of this page for the relevant email addresses.