Contact Us

Please note that due to a technical fault our telephone lines are currently down, and we are unable to receive phone calls. In the interim please contact us through Live Chat where an adviser will be able to assist you (Mon-Fri 9am-5pm), or complete our enquiry form.

We know that the current situation with Coronavirus (COVID-19) is a worrying one, and we’re taking all the necessary steps to safeguard our students and staff from the risk of infection.

As part of this effort, and following the announcement by the Prime Minister on Monday 23 March, we have closed our Campus buildings with immediate effect.

We want to reassure you all that the University is still functioning. Our staff are working remotely and we have lots of email contact points where you can get help and advice. If you don’t see a relevant email address for your enquiry in the list below, please email estatesservicedesk@lsbu.ac.uk.

Prospective students

Do you have a question about our courses, or are you an existing applicant? Submit your enquiry directly to us, or start a chat now by clicking the green bubble in the bottom right hand corner.

One-to-one consultations

Our expert advisors are on hand to talk you through our portfolio of programmes in greater detail and answer any questions you may have. Simply click on one of the links below to book a 15-minute one-to-one appointment* with one of our advisors at a time that suits you:

*All appointments will take place via telephone.

Q&A drop-in sessions

Join one of our monthly drop-in sessions to get an overview of the courses on offer at LSBU and have your questions answered by our team of expert advisors. Simply click on the event below to register for one of the sessions:

Did you know that you can chat directly with our students to find out more about life and study at LSBU? Say hello to them on Unibuddy.

Alternatively, check out our study pages for further information about our courses or order a prospectus to learn more about us.

For specific enquiries about fees, accommodation, or if you are an International student, please contact us on:

International: global@lsbu.ac.uk or
+44 20 7123 4842

Accommodation: accommodation@lsbu.ac.uk

Fees: fees@lsbu.ac.uk

If you are starting a course with us in January 2021, please visit our Enrolment FAQs to learn more about the process, or contact us on enrol@lsbu.ac.uk.

Current and former students


Our Student Services team are available to support you during your time at LSBU. Contact us on studentlife@lsbu.ac.uk, submit an enquiry, or start a live chat.

If you require certificates or transcripts for previous study at LSBU, please contact our Exams and Conferments teams (All Students excluding Health formerstudents@lsbu.ac.uk, or Health students specifically hsctranscripts@lsbu.ac.uk)

For support finding Library and Learning Resources, go to libguides.lsbu.ac.uk.

If you are a former student, stay in touch with the #LSBUFamily through alumni@lsbu.ac.uk or check out our Alumni page.

External interest and services

Press and PR                           press@lsbu.ac.uk

Freedom of Information           foi@lsbu.ac.uk
requests

Data Protection queries          dpa@lsbu.ac.uk

Research                                  sbuesub@lsbu.ac.uk

Corporate Procurement          cpu@lsbu.ac.uk

Company information
LSBU is a company limited by guarantee, registered in England and Wales. It is an exempt charity within the meaning of the Charities Act applying in England and Wales and its principal regulator is the Higher Education Funding Council for England (HEFCE). The following details apply to it:

Legal Name: London South Bank University
Company number: 00986761
Registered office and trading address:
103 Borough Road
London
SE1 0AA
VAT number: 778 1116 17
Email: lsbuinfo@lsbu.ac.uk

Service of documents
Until further notice, service of claim forms, application notices and all other court documents and contractual notices should be made only by email; all other correspondence should likewise be sent via email sent to govlegal@lsbu.ac.uk. Should service of documents or contractual notices be attempted by post, courier, DX or fax, we cannot, in the current circumstances, give any assurance that they will be received or dealt with. Thank you for your cooperation and understanding.