Browse our policies, regulations and procedures for more information on our approach to academic matters, student affairs and life on campus.
These regulatory documents support and clarify the ways we ensure that you, the student, are fairly treated: from accepting an offer to study here; through assessments; to your final award as a graduate.
The aim of this policy is to support student's engagement with their academic programme helping to detect any possible barriers, providing early support to overcome these and thereby increasing their changes of academic success.
Academic Attendance and Engagement Policy (PDF File 463 KB)
Academic Attendance and Engagement Procedure (PDF File 477 KB)
Our Academic Regulations provide the means through which the standards of our academic awards, including research degrees, are assured.
The Access and Participation Plan assesses the University's current measures and activities related to widening access and participation.
Access and Participation Plan 2019/20 (PDF File 448 KB)
Access and Participation Plan 2019/20: Impact Report (PDF File 194 KB)
Access and Participation Plan 2020/2025 (PDF File 762 KB)
LSBU Undergraduate Fees and Funding
Our Admissions and Enrolment Procedure covers admissions, complaints and appeals about admissions decisions, and enrolment.
The operation of the University's Academic Regulations 2024/2025 (PDF File 294 KB) is underpinned by University Procedures, the Assessment and Examinations Procedure (PDF File 649 KB) and Codes of Practice.
The Assessment and Examination Procedure covers: University assessment procedures, examinations procedures, examination boards, academic misconduct, certificates and transcripts.
The procedure for our students to change course.
The degree outcomes statement sets the University’s degree classification profile for the past five years. It considers how academic governance assures the standard of degrees; describes the classification algorithm; and how learning and teaching enhancements support attainment.
The Fitness to Practise Procedure covers all students in the School of Health and Social Care who are undertaking a programme of study which involves patient or service user contact and/or allows for registration to practice as a professional.
Institute of Health and Social Care
Fitness to Practise Procedure (PDF File 491 KB)
Fitness to Practise Referral Form (PDF File 84 KB)
Directional Statement form (PDF File 354 KB)
School of Applied Sciences
The Support and Fitness to Study Procedure is intended as a supportive procedure which can be used by staff when a student’s health, wellbeing and/or behaviour is having a detrimental impact on their ability to progress academically and function at university.
The University holds a Tier 4 sponsor licence which allows it to sponsor students under Tier 4 General of the points-based system. The University takes its licence very seriously and the regulations, policies and guidance listed here concern both applicants who require sponsorship under Tier 4 and current students who hold a Tier 4 visa.
This document sets out the procedure for an interruption or withdrawal from your studies at the University. Interruption and Withdrawal Procedure (PDF File 402 KB)
If you believe your assessed work has been negatively affected by circumstances outside your control (extenuating circumstances), you can raise this with the relevant Award and Progression Examination Board by submitting a claim for extenuating circumstances using the procedure explained in this document.
The University's Research Degrees Code of Practice covers: academic awards, the application process, registration period, research and professional development, supervision, progression, examination, PhD by published work, higher doctorates, appeals on examination result and graduation.
This Code of Practice applies to the following awards: Masters by Research (MA/MSc), MPhil, PhD, PhD by Published Work, Professional Doctorates and Higher Doctorates.Research Degrees Code of Practice (PDF File 1,581 KB)
The Student Appeals Procedure describes the processes for students to appeal against academic decisions by the University; in other words decisions relating to the administration of the marking process, progression and the awarding of qualifications.
This procedure describes what a student needs to do if they wish to complain about any aspect of the delivery of their programme, which they believe has affected their ability to engage effectively with their studies.
A complaint is an expression of dissatisfaction by one or more students about the University’s action, inaction or standards of service, on or off the campus, which the student(s) have not been able to resolve through informal processes.
The Academic Misconduct Procedure applies to every student enrolled and registered with the University, including students on programmes delivered in partnership with other providers, unless otherwise stated in the student handbook.
Where more than one student is involved in a case of suspected academic misconduct, the University may choose whether to take joint or separate action against them under this procedure.Student Academic Misconduct Procedure (PDF File 434 KB)
The Student Compensation and Refund Policy sets out possible risks to continuation of study and the University's position on refunds and compensation if those risks materialise.
This procedure applies to unacceptable conduct of any enrolled student of the University, with the exception of (a) academic misconduct which will be dealt with in accordance with the University’s Code of Practice 6 Academic Misconduct, (b) conduct which causes no damage of any kind to the University or any person or body connected to it, and (c) conduct which will be dealt with under the School of Health and Social Care’s Fitness to Practise procedure (PDF File 491 KB).
We offer every undergraduate student the opportunity for a placement, internship or a professional experience during their time at LSBU. Student placements are an essential part of many undergraduate programmes and postgraduate research projects, providing students with valuable work experience and networks of contacts in their chosen disciplines.
The University is committed to supporting its students to succeed in their studies and seeks to ensure those who are pregnant or caring for a very young child are not disadvantaged, whilst ensuring that academic standards are maintained.
Student Pregnancy, Maternity, Paternity and Adoption Policy
(PDF File 454 KB)
The Student Protection Plan sets out how London South Bank University will protect students in the event of a risk to the continuation of their studies arising.
Student Protection Plan (PDF File 273 KB)
The COVID-19 Addendum (PDF File 194 KB)
Procedure for Closing or Suspending a Course (PDF File 255 KB)
The Tuition Fee Regulations cover key financial matters for Home, EU and International undergraduate and postgraduate students, including fee information, how to pay, self-funding procedures and loan access.
Tuition Fee Regulations Academic year 2024/2025 (PDF File 401 KB)
Tuition Fee Regulations Academic year 2015/2016 (PDF File 218 KB)
Tuition Fee Regulations Academic year 2016/2017 (PDF File 3,821 KB)
Tuition Fee Regulations Academic year 2017/2018 (PDF File 129 KB)
Tuition Fee Regulations Academic year 2018/2019 (PDF File 157 KB)
Tuition Fee Regulations Academic year 2019/2020 (PDF File 142 KB)
Tuition Fee Regulations Academic year 2020/2021 (PDF File 160 KB)
Tuition Fee Regulations Academic year 2021/2022 (PDF File 201 KB)
Tuition Fee Regulations Academic year 2022/2023 (PDF File 391 KB)
Tuition Fee Regulations Academic year 2023/2024 (PDF File 438 KB)
Our general policies govern our approach to student affairs and life on campus, for both students and staff:
We're committed to the provision of equality for all, valuing diversity across all the dimensions of difference. This is set out in our Equality and Diversity Policy Statement.
We've also developed the Equality, Diversity and Inclusion Policy to ensure everyone who studies and works here does so free of discrimination.
As part of the admissions cycle in each academic year, LSBU's Strategy, Planning and Performance (SPP) Team work closely with the Marketing, Recruitment and Admissions Team, providing summaries of student applications in our PowerBI Applications reporting dashboards, which includes gender and other student characteristics. A sample 2022/23 Applications dashboard can be found here, with commercially sensitive data redacted. Such reports enable the University to monitor its admissions process and course marketing strategy.
We're committed to protecting people's rights and privacy in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
The Health and Safety Policy sets out the vision and high performing aspiration of the University in its approach to health and safety. The policy enables staff, students and visitors to go about their business or studies safely, and the University to provide an excellent environment for all its stakeholders.
We're required to adopt a Publication Scheme in line with the Freedom of Information Act 2000. The Scheme is a guide to information routinely held and made available to the public.
Read more about our Publication Scheme in our Freedom of Information Policy.
This policy provides a framework for assessment, management and commercial development of intellectual property arising at LSBU.
Intellectual Property Policy (PDF File 146 KB)
The University promotes the use of Lecture Capture to extend the learning opportunities available for students to engage with lectures, and to provide a more ‘inclusive teaching’ environment by making a wider range of teaching resources more accessible and available to all students.
This statement sets out the steps LSBU is taking with the aim that slavery and human trafficking are not taking place within its supply chain or business.
Modern Slavery Act Statement (PDF File 66 KB)
This policy is in place to allow students, staff and others associated with the University by an employment or business contract to raise concerns and disclose information about perceived malpractice.
Information about the data and documents held by the University and how long they are retained for
Our HR policies outline our approach to employment issues for staff:
Full information on library services and guidelines can be found on the Library website.
Library website
As a University IT user (staff or student), you must familiarise yourself with our Procedural Statements on the use of the internet and other computing services, to ensure your compliance.
The University can provide a reference to potential employers, other colleges or universities, a professional body or to a public body. References will provide standard information about the student as detailed below. Academic comments, including details about academic ability, will be provided at the academic's discretion only. The University will endeavour to provide a reference wherever possible, however it is not obligated to do so. A transcript of an award, or successfully completed modules, can also be provided. These can be ordered on our Buy and Book Online website.
The University does not provide personal/character references. Any such requests may be addressed to the relevant academic member of staff who may provide it solely at their own discretion and independently of the University.
For any other reference queries not covered above please email references@lsbu.ac.uk.
