Policies and procedures

Browse our policies, regulations and procedures for more information on our approach to academic matters, student affairs and life on campus.

These regulatory documents support and clarify the ways we ensure that you, the student, are fairly treated: from accepting an offer to study here; through assessments; to your final award as a graduate.

Academic Regulations

Access and Participation Plan

Admissions and Enrolment

Assessment and Examination Procedure

Changing Courses Procedure

Degree Outcome Statement

Fitness to Practise Procedure

Support and Fitness to Study Procedure

Immigration Regulations

Interruption and Withdrawal Procedure

Late Submission and Extenuating Circumstances Notification Procedure

Research Degrees Code of Practice

Student Academic Appeals Procedure

Student Complaints Procedure

Student Academic Misconduct Procedure

Student Compensation and Refund Policy

Student Disciplinary Procedure

Student Harassment, Bullying, and Sexual Misconduct Policy

Student Placements Procedure

Student Pregnancy, Maternity, Paternity and Adoption Policy

Student Protection Plan

Tuition Fee Regulations

Student Charter

Accommodation documents

General policies and resources

Our general policies govern our approach to student affairs and life on campus, for both students and staff:

Equality, Diversity and Inclusion

Data Protection

CCTV Policy

Health and Safety

Freedom of Speech and External Speakers

Freedom of Information

Intellectual Property

Lecture Capture Policy

Modern Slavery Act

Speak Up Policy

Prevent Policy

Safeguarding Policy

Policy for the Acceptance of Gifts and Donations

Anti-bribery policy

Library, IT and facilities

Library Rules and Regulations

Internet Procedures and Guidelines

References: student and alumni

Guidance on requesting references

The University can provide a reference to potential employers, other colleges or universities, a professional body or to a public body. References will provide standard information about the student as detailed below. Academic comments, including details about academic ability, will be provided at the academic's discretion only. The University will endeavour to provide a reference wherever possible, however it is not obligated to do so. A transcript of an award, or successfully completed modules, can also be provided. These can be ordered on our Buy and Book Online website.

Types of references

Standard – confirmation of student name, course studied, qualification obtained, start date and completion date.
Academic – confirmation of standard information above and academic comments that may contain information about the student’s academic abilities. Academic comments may be made only at the discretion of a relevant academic member of staff and are typically provided for up to two years following a student's last attendance at the University. The two-year period may be extended if a reference is required for further education and the relevant academic is still a member of staff at the University.

The University does not provide personal/character references. Any such requests may be addressed to the relevant academic member of staff who may provide it solely at their own discretion and independently of the University.

Requesting a reference

References that require comment from an academic should be sent directly to the selected academic referee at their University email address. Students are advised to confirm that an academic is able to provide them with a reference before providing their details for a reference to be obtained.
If a reference for employment or higher education requires only standard confirmation of dates of study, course and award, these requests should be sent to formerstudents@lsbu.ac.uk for students who completed more than two years ago. Requests for current students and those who completed within two years should be sent to references@lsbu.ac.uk.
Teacher Education student reference requests should be sent to AHSSchoolspartnerships@lsbu.ac.uk (please note, this is only for LSBU students in the Education Division).
Current students can obtain confirmation of student status letters (confirms dates of study and course) from the Student Life Centre at studentlife@lsbu.ac.uk
All requests from third parties should be accompanied by the student’s written agreement. This can be in the form of a letter from the student or email from the student’s University email account or personal email address as held on our student record system to enable the University to process the reference.

For any other reference queries not covered above please email references@lsbu.ac.uk.

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