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Investigate stakeholder needs, define problems and opportunities, and identify practical approaches to support business change.

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Model current and future states, carry out gap analysis, and capture functional, non-functional, data and acceptance requirements.

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Evaluate options, impacts, benefits and costs while applying professional judgement to AI-assisted analysis and working effectively with technical and non-technical stakeholders.

Overview

Understand the problem. Shape the solution.

The CertHE in Business Analysis (Apprenticeship) is a Level 4 apprenticeship course that prepares apprentices to take effective practitioner-level roles as Business Analysts, working with organisations to improve their information systems, processes and business outcomes.

Business Analysts are change professionals: they investigate business situations, analyse problems and opportunities, model business processes and data, elicit and document requirements, and support the development and acceptance of business and digital change solutions.

The course is designed for working apprentices employed in roles where business analysis is the core or emerging focus of their work. It combines university-level academic study at Level 4 with workplace integration, structured tripartite review and synoptic capstone assessment.

The course is delivered through a flexible hybrid model combining live online teaching, periodic on-campus activity, structured workplace learning and regular skills coach review. It prepares apprentices for independent end-point assessment and supports progression into business analyst and business change careers, wider digital roles such as product, service design and consulting, or further study in business analysis, computing or related fields.

Course Content

What will I learn? 

With a broad curriculum, this course is structured around four learning outcome domains: Knowledge and Understanding, Intellectual Skills, Practical Skills, and Transferable Skills. This course will help to develop the skills and expertise to feel confident working within the industry.

Gateway Preparation runs across all semesters

    This module introduces apprentices to the Business Analyst role. It covers the value BAs add to organisations, and the lifecycle, methodology and regulatory context they work within. It is the foundation module of the apprenticeship. It establishes what business analysis is, how it sits within different organisational structures, and how apprentices fit into the wider business change profession.

    The module also grounds apprentices in practical workplace conduct: reporting expectations, meeting etiquette, and how to communicate and escalate appropriately. It introduces the lifecycles and methodologies (waterfall, agile, hybrid) BAs operate within, the regulatory and quality assurance context that shapes their work, and the technology and industry trends driving change, including generative AI. The module frames the BA's distinctive value as contextual, organisational judgement, not mechanical tool use: someone who stays curious about their organisation and, over time, the organisations they support, so they can offer real insight rather than just process a task.

    Finally, the module establishes the foundational professional behaviours of a Business Analyst: logical and analytical thinking, productive and secure working, wider business awareness, and active CPD commitment.

This module covers the structured techniques Business Analysts use to investigate business situations, identify and engage stakeholders, and frame problems and opportunities clearly. It teaches the practical craft of stakeholder analysis, structured interviewing, environmental analysis, root cause analysis, and the ethical and legal framework investigation must operate within. It also covers data protection and the value of data to organisations, as foundational compliance context for all later BA work.

The module is structured as a guided investigation. Apprentices work through a real workplace business situation step by step across the module, engaging and analysing its stakeholders, framing the problem, and building towards a defensible outline definition of the situation by the end.

This module covers the modelling craft of a Business Analyst. It teaches swim-lane diagrams, functional decomposition, organisational views, and an introduction to data modelling notations, including how to generate first-draft models quickly using AI chat tools and Mermaid diagrams. The emphasis throughout is on the BA as a critical reviewer and facilitator, not just a producer of diagrams. Apprentices learn to check an AI-generated model against what stakeholders actually tell them, spot where it doesn't match reality, and work with stakeholders to refine and explore the model together. The module sets the foundation for the following modules.

This module covers the requirements engineering discipline, the structured craft of eliciting, analysing, documenting, prioritising, validating and managing business and user requirements. It teaches techniques for eliciting requirements from stakeholders, distinguishing requirements from solution descriptions, and understanding an organisation's actual capability. Stakeholders often describe what they can do, and capturing this as a real, limiting requirement is a critical BA skill. Requirements work is too often pulled towards what an ideal system would look like, not what is pragmatic given the organisation's current capability.
The module also teaches documenting functional and non-functional requirements clearly, analysing requirements to remove duplication and conflict, prioritising appropriately, and supporting requirements traceability and change control. Apprentices explore GenAI prompting as an emerging technique for language review and decision documentation, using it to tighten requirement wording and keep a clear record of why decisions were made. It is the most technical BA discipline and the heart of the apprenticeship. 

This module covers the "moving the organisation from current to future" side of business analysis - gap analysis, options development, cost-benefit analysis, impact assessment, acceptance criteria, benefits realisation, business acceptance and stakeholder communication of recommendations. It is the module that pulls the apprentice's earlier work (investigation, modelling, requirements) into actionable business change recommendations. It includes the BA's role in supporting business acceptance and the communication craft of presenting options and recommendations to decision-makers.
This is also the module where the apprentice starts taking real ownership of their own development. Options are shaped by current technology and industry trends, so apprentices are expected to go and find that information themselves, from vendor material, industry reports and current practice, rather than relying only on what's taught, and bring it into their analysis and recommendations. This is the module where the apprentice consolidates as a practitioner-level Business Analyst capable of delivering full BA engagements end-to-end. 

This is the synoptic project module for the apprenticeship. Apprentices consolidate learning from five course modules into a substantial workplace project demonstrating competence across the full ST0117 standard. This module is not a teaching module. Apprentices have completed their substantive learning already.
The module is a structured 3-month period in which the apprentice produces, refines and presents the workplace project, supported by individual tutorial supervision, structured mock assessments, and Skills Reviewer engagement. All teaching, project delivery, and academic assessment (CW1 and CW2) take place within this period, before Gateway.
Gateway is confirmed at the end of the module, once all evidence, portfolio and qualification requirements are complete. Note that ST0117 v1.2 is on the pre-reform EPA model. Formal EPA is conducted separately by a regulated EPAO after Gateway, following the standard's published Assessment Plan. This EPA period is not part of the funded module, involves no further teaching or learning, and is not marked by LSBU. Apprentices are graded Pass, Merit or Distinction by the EPAO. 

EPA Period

* Modules are subject to review and change throughout the year.

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Teaching and Assessment

How will I learn?

Teaching methods include lectures, seminars, practical workshops, modelling and requirements workshops, case studies, guided reading, formative quizzes, peer discussion, group tasks, presentations and supervised workplace application. Apprentices are supported through module tutors, the virtual learning environment, library and learning resources, skills reviewer checks employer engagement. Regular tripartite reviews between the apprentice, employer and skills reviewer are used to monitor progress, support off-the-job training, review portfolio development and prepare apprentices for gateway and independent end-point assessment.

The course places emphasis on active, applied and inclusive learning. Apprentices develop technical knowledge and practical data skills alongside professional behaviours, communication skills, ethical judgement and secure working practices. The e-portfolio is used to gather evidence of learning and workplace application across the course, mapped to the apprenticeship standard and supporting readiness for end-point assessment.

Entry Level Requirements

      The normal academic entry requirement is 96 UCAS tariff points, preferably from a relevant subject area such as computing, mathematics, statistics, science or business. Applicants should normally hold GCSE English and Mathematics at grade 4/C or above, or an accepted equivalent such as Functional Skills Level 2.

       Applicants without standard qualifications will be considered where they can demonstrate relevant prior learning, professional experience or employer- supported occupational competence.

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Need further information?

Call us on 0800 923 8888 to discuss entry requirements.

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Course delivery modes and application methods

Mode Duration Start date Application code Application method
Apprenticeship 15 Months (including EPA period) January 6353 Direct to LSBU

An Apprenticeship Standard is comprised of a programme of study, an End Point Assessment and on-the-job learning. This means that in addition to meeting academic requirements, you’ll  need to be employed in a role related to your apprenticeship. The process of applying depends on whether you have an employer to sponsor (and support) you.

If you are employed and your employer has confirmed they will support your apprenticeship:

You are welcome to submit an application via our application system. You’ll need to provide details of your employment/employer as part of the application. You’ll also need to ensure you and your employer meet the requirements – find out who can be an apprentice to see if you meet the entry requirements and employer commitments to find out more about your employer’s role.

If you are not employed:

  • You will need to find a job role related to the apprenticeship you wish to apply for, with an employer who is happy to support you. If you would like to find an employer to support your apprenticeship with LSBU, you can search which employers are currently advertising Apprenticeships via the National Apprenticeship Service website searching for ‘London South Bank University’ as keywords.
  • If there are no search results, this means there are currently no vacancies. We update our vacancies regularly, so please do check back regularly.
  • Many employers advertise their apprenticeship vacancies on their websites or via other portals. You could search for ‘find an apprenticeship’ online.
  • When you’re ready to apply, see the government's advice on how to write a winning apprenticeship application and make your application.

Further information for apprentices

If you’re a prospective apprentice, you can find out more about who can be an apprentice on our student pages.

Further information for employers

If you’re an employer, you can find information about the employer commitments and further related information on the related pages for business.

See our admissions policy 1.5 MB and complaints policy 516.0 KB.

Prepare to start

There are steps the apprentices, the employer and the University need to complete before you start your course. Take a look at the steps to be completed in the New Students: Apprentices section. Employers may also like to look at our steps to offering an apprenticeship.

    How to apply

    International students

    International applicants can apply directly to LSBU and should consult our international how to apply guide for further information on the application process and key dates.

    Accommodation

    Prepare to start

    Applicant events
    After you’ve received your offer we’ll send you emails about events we run to help you prepare for your course. You’ll also be invited to our Applicant Taster Day so keep your eyes peeled!
    Enrolment
    Before you start your course, we’ll send you information on what you’ll need to do before you arrive and during your first few days on campus. You can read about the process on our enrolment pages.

    Fees

    Funding

    The cost of the apprenticeship is paid fully by the employer (sometimes part funded by the government) through apprenticeship levy. The apprenticeship levy is a pot of money some companies pay into, which all businesses have access to spend on the training costs of apprenticeships. Companies fall into two categories: levy-payers (who pay into the pot) and non-levy payers (who do not). You can find out more in our Levy and Funding section, specifically for employers

    The apprentice does not contribute toward the cost of study.

    Bands

    Apprenticeship standards are all assigned a funding band by the Government – these funding bands are the maximum amount the Government will fund via the levy towards a given apprenticeship standard. There are currently 30 funding bands ranging from £1,000 to £27,000.

    Incentives

    Employers with less than 50 staff sending an apprentice aged 16-18 will have 100% of the training costs paid by the government. All employers who employ an apprentice aged 16-18 on the first day of teaching will receive a £1,000 incentive from the government. You can find out more in our Levy and Funding section, specifically for employers.

    Cost

    You can find out the funding band for an Apprenticeship Standard on the Government website. To find out how much we are charging, please get in touch with us at apprenticeships@lsbu.ac.uk

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