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Apprentice Welcome Information

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Welcome to the Apprentice Welcome Information page! Here, you'll find everything you need to kickstart your apprenticeship. Explore key details of your time at LSBU, important guidelines, and helpful resources to get you up to speed quickly. Let this page be your guide as you begin your journey!

Induction and Academic Delivery Information 26/27

Welcome to LSBU Apprenticeships. Please find below the latest induction and academic delivery information for the 2026/27 academic year.

Your induction arrangements may be different from your regular academic delivery day, so please check the information for your programme carefully.

The times and locations may change. Please check the latest PDF or your online timetable and any confirmation from LSBU before travelling to campus.

Health & AHP Apprenticeships

Health & Allied Health Professions apprenticeships have programme-specific induction and academic delivery arrangements.

Induction commences w/c 14 September 2026, with dates and times varying by programme. Your academic delivery arrangements will be confirmed by your academic team and will also be available through your online timetable.

The Health & AHP document below provides the relevant Welcome Week / induction information.

Health & AHP – Induction Information (PDF File 226 KB)

All Other Apprenticeships

For most other apprenticeships, Welcome Week commences w/c 28 September 2026, with programme-specific induction sessions taking place during the week.

Regular academic delivery for most programmes commences w/c 5 October 2026. Your induction day may be different from your normal academic delivery day.

Some programmes, including Architecture and Rail, have multiple induction days, block delivery or alternative arrangements. Please check the relevant programme information carefully.

Welcome Week – Induction Information (PDF File 81 KB)

Academic Delivery Days 2026/27 (PDF File 102 KB)

Support During Welcome Week

Support will be available at the LSBU Hub during Welcome Week. If you are unsure where to go when you arrive, please report to the Exhibition Space in the LSBU Hub, where a member of the team can support and direct you.

You will also have the opportunity to collect your LSBU student ID card on campus once the relevant enrolment requirements have been completed.

Before You Attend

Please ensure you have completed your Aptem onboarding, unconditional offer requirements and online enrolment.

Important: Always check the latest programme information before attending. Timings, rooms and locations may be subject to change, and your academic team will confirm any programme-specific updates.

Academic Key Dates

Please refer to the LSBU Key Dates webpage for important academic dates throughout the academic year, including semester dates, teaching periods, assessment periods and University closure dates.

Key dates

Apprentice Guide

Off-The-Job Learning

Apprenticeships must last a minimum of 12 months and involve off-the-job training. This off-the-job training requirement is measured over the course of an apprenticeship (as opposed to over an academic year). The off-the-job training is an essential part of an apprenticeship and therefore must take place during employed time.

Off-the-job training is defined as learning which is undertaken outside of the normal day-to-day working environment and leads towards the achievement of an apprenticeship. This can include training that is delivered at the apprentice’s normal place of work but must not be delivered as part of their normal working duties. The off-the-job training must be directly relevant to the apprenticeship standard, teaching new knowledge, skills and behaviours required to reach competence in the particular occupation.

What this includes:

  • The teaching of theory (lectures, simulation exercises, online learning etc.)
  • Practical training (shadowing, mentoring, industry visits, attendance at conferences)
  • Learning support and time spent writing assignments

What this does not include:

  • Progress reviews
  • Training which takes place outside of apprentice's paid working hours
  • Training to acquire skills, knowledge and behaviours that are not required in the apprenticeship standard.

All off-the-job training must take place during paid hours. Apprentices may choose to spend additional time on training outside their paid hours, but this must not be required to complete the apprenticeship. We will provide a means of tracking the off-the-job by way of an online portfolio.

Mandatory E-Learning Module

All apprentices, that have access to APTEM, must complete a new Aptem e-learning module. This module has been developed by LSBU working with external colleagues to provide you with the best opportunity to progress and achieve. The short training will cover the following: What is an apprenticeship, what's the standard and KSBs and how to develop them in the workplace, what is endpoint assessment, what is off-the-job learning, safeguarding, Prevent and British Values.

This short training will take no longer than 30 minutes to complete. It is compulsory and we will monitor compliance with this.

The training is available as a task in your learning plan. Please log in to Aptem, locate the Apprenticeship Essential Knowledge task in your Learning Plan, and follow the instructions to complete it. Please ensure that you record the completion of the module on Aptem.

If you do not have access to Aptem please check the junk/spam inbox of your personal email for an activation link, if you are unable to locate this please contact apprenticeships@lsbu.ac.uk

Let us know the support you require

LSBU is committed to ensuring that students with any disability have equal access to all teaching and learning – and an equal opportunity to show their skills, reach their potential and excel in their chosen field.


If you have a disability or want to be screened for a specific learning difference, get in touch with our Disability and Dyslexia Support Team.

Contact the Disability and Dyslexia Support Team


We also offer pre-entry mental health support to relevant students. If you think this might be you, check out this article: What pre-entry mental health support is available?

Become an LSBU Ambassador

We are inviting you to become an ambassador for LSBU Apprenticeships. This will be an exciting opportunity to share your apprenticeship journey through written and video case studies, attending events or sitting on a panel.

If you are interested, please complete the form below and we will be in contact.

Association of Apprenticeships

Join your apprentice community – through our partnership with the Association of Apprentices, you are now eligible for a free membership

We are delighted to share that London South Bank University has partnered with the Association of Apprentices (AoA), a membership organisation that connects apprentices across the UK via a dedicated social and professional networking platform. Through our partnership, you are now eligible for a free AoA membership.

At London South Bank University, we are committed to providing you with excellent experiences and helping you to achieve the best outcomes. In working with AoA, we will provide you with access to social and professional networks, learning, guidance, and support to enhance your journey.

What does this mean for you?

You can get free access to the following:

  • Connect with a community of other apprentices
  • Build your professional network
  • Get information, advice, and tips to help during your apprenticeship
  • Advice to help you get assessment ready and successfully complete your apprenticeship
  • Great content that you can use as part of your 20% off-the-job training
  • Insight from experts and leaders across different sectors and specialisms
  • Support with life skills, mental health and well-being and soft skills development
  • Free events both online and in person

Getting Started

It’s really easy – all you have to do is sign up using London South Bank University’s unique link:

  • Step 1 – Click here to register
  • Step 2 – Complete your registration details in a few minutes
  • Step 3 – Get instant access to all AoA’s networking platforms and learning resources
  • Step 4 – Download the apps for Connect and Learn to access services on the go!

Personal Development Plan: understanding apprentices’ needs

Proactive, personalised and insight generating - the personal development plan for apprentices is a survey that apprentices take at regular intervals throughout their time with us. It helps us understand what apprentices’ needs are.

No one feels confident about all areas of academic and student life at first. It's normal to want to find out more about different aspects of support and to make the most of the services available to them, as and when they need them – which is where the Personal Development Plan (PDP) comes in.

The Personal Development Plan allows apprentices to maximise their success, realise their potential and achieve their goals. The PDP consists of a series of questions to help assess their areas of need, with a bespoke action plan generated once they have submitted their responses.

Apprentices don't have to complete it all in one go, and they can update it at different times during their apprenticeship journey, so their plan grows and develops as they do.

How to complete the PDP

To access the Personal Development Plan:

  1. Apprentices to log in to their MyAccount (if they haven't already done so)
  2. select the 'MY SUPPORT' tab from the top of the MyAccount homepage
  3. select the 'Get what you need: Personal Development Plan' panel
  4. from here, they will be able to complete the survey questions or update their existing answers and save their changes.

The PDP survey is divided into three sections:

  • About you
  • Strengths and areas for development
  • Your goals.

Each section of the survey contains a series of statements for apprentices to respond to, from 'strongly agree' to 'strongly disagree'. Once they have submitted their responses, they will be able to view their Personal Development Plan. This might include links to helpful resources, or a task to book an appointment with one of our teams.

Apprentices will also be able to see responses summarised in a personal development chart, which is a handy way to see how confident they are in each area, as well as how this might change over time.

Progress Reviews

This is a reminder that you must book your Progress Reviews with your skills coach. Apprenticeship Progress Reviews must take place every 12 weeks as a minimum, as a requirement of the Apprenticeship Funding. If you are unsure of your skills coach, please contact your course director.

Benefits for Apprentices at LSBU

  • TfL Apprentice Oyster Card: Get 30% off adult-rate Travelcards and Bus & Tram Pass season tickets. You will be sent an email in November with all relevant information on how to apply. Please do not apply before you receive this email or your application will be rejected and you will need to pay again.
  • NUS: TOTUM continues to offer fantastic student discounts and offers on a wide range of top brands and local independents, and adds new features and content that powers you up to get ahead and go further
  • BUCS British Universities & Colleges Sport (BUCS): LSBU recently signed up to BUCS universal Gym which mean that if students sign up at the LSBU Gym, they can also access any other UK university gym. (As long as that university is a BUCS member.)

Changing jobs whilst on an Apprenticeship

If you are looking to move employer, you MUST reach out to the Apprenticeship Team prior to accepting the job offer to ensure the new employer has the infrastructure and understands the legal and financial responsibility of working with the apprentice and LSBU.

Technology at LSBU

We will provide you with free software to support your studies, so check the software list before buying your own personal copies.

Software List

If you want to brush up on your digital skills before you start, our Digital Skills Centre has a number of courses available at low cost.

Digital Skills Centre

My LSBU

You should download the myLSBU app before you arrive. As well as giving you access to a huge range of services and information, you will need it to check-in to classes. Before you enrol, you can sign in as a New Student but can switch to the full Student profile once you have enrolled.

Download the myLSBU app

Get the most from the MyLSBU student portal by downloading the app version available for Android phones and tablets, as well as iPhones and iPads.

One tap access to all your most used sites:

  • Timetable
  • Attendance and Check-in
  • Email
  • Moodle
  • Password Help and Student IT Support
  • Library account and resources
  • Student IT Support
  • Eating and drinking on campus
  • Book a Group Study Room
  • Key Dates

Apprentice Attendance Logging

This a reminder that apprentices are responsible for logging their attendance on campus by using their ID cards to access buildings and my LSBU App to ‘check in’ to lectures.

Although some Lecturers may take paper-based registers (which apprentices are encouraged to sign), the app check-in system is used to generate attendance reports that are shared during reviews and with employers.

You can follow these simple instructions.

Or watch this short how-to video.

Student IT Support are here to help if you have issues downloading or using the myLSBU app. Or use the "App feedback" tile on the app to let us know more.

Forgotten or lost student ID card

If you forget to bring your student ID card to campus, you can ask for a 'day pass' at the LSBU Hub reception desk.

If you want to borrow any items, go to the help desk with your 'day pass' - please check opening times first.

If you have lost your student ID card, you can order a new one online here, please remember to let the Library know so they can update your record with the new card so that you can continue to use the self-issue machines.

Safeguarding at LSBU

It’s everyone’s responsibility

LSBU is committed to the safety and well-being of all students, staff and visitors. We recognise our particular duties of care towards children and adults at risk who study at, work at, attend or visit LSBU. We believe that individuals of all ages have a right to learn, work and develop in a safe environment.

Safeguarding is the responsibility of everyone in the University community. We all have a role in keeping ourselves and each other safe. We all have a duty to act if we are concerned for the well-being of someone else.

You can read LSBU’s Safeguarding Policy on our Policies and Procedures page.

How to report a safeguarding concern

You may be concerned about yourself or someone else – you’re not on your own and there’s always someone to talk to. You can share your concern and access support in the following ways:

Student Life at LSBU

Students' Union

South Bank Students’ Union, (SBSU) is the centre of student life on campus and home to a number of key services and activities designed to help you get the most out of your student experience. Coming to university is about more than getting a degree, it’s a time for you to develop your passions and bring those dreams to life. From clubs to events, academic support and representation, our Students’ Union is a community for everyone.

Visit the Students' Union

Start making friends and connections

You don't need to wait for your first day to start to meet people. Break the ice and make friends ahead of September by joining our online community.

Join our community

LSBU Active

We bring together educational opportunities and quality sports services through our facilities, taught courses and research

LSBU Active

When to contact the Apprenticeship Team

Call us on 020 7815 5767

Email: apprenticeships@lsbu.ac.uk

Web: www.lsbu.ac.uk/study/apprenticeships/contact-us

Online enquiry form: www.lsbu.ac.uk/business/apprenticeships/contact-us

Ensure to contact the Apprenticeship Team of any of the following changes:

  • Change in working hours
  • Change of circumstances
  • Change in job role
  • Change of employer
  • Health & Safety concerns

If you have any queries or concerns regarding the following, please do not hesitate to contact them for advice on:

  • The off-the-job training requirements
  • APTEM queries

You can contact one of our relationship managers if you have any questions during your time at LSBU and during their EPA.

Relationship manager contacts:

  • Architecture, Acoustics, Town Planner, Site management, Site supervisor, Design and Construction Management, Post Production - Kwame Ofori
  • Allied Community Health and Nursing -  Muhammad Omar
  • Civil and Building Engineering and Built Environment, Chartered Manager, Digital Marketing - Nicola Adams
  • Quantity and Building Surveying, Digital Technology Solutions, Embedded Electronic Engineer, Product Design Engineer, Rail. - Roopi Padda

Campus Map

As you are visiting our Southwark Campus, you may wish to use our downloadable campus map (PNG File 466 KB). For information on accessibility, see our DisabledGo access guides.

Please note that locations are written as K-101, the first letter(s) is the building and the number is the room number. For example, BR-101 is Borough Road Building, room 101.

You can also find information on travel to LSBU

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