How we’ll support you to succeed

Whatever the world throws at you, we want to make sure that you receive a high-quality student experience at LSBU. You’re never on your own and there’s always someone to talk to.

I loved being at LSBU. The staff are very accommodating to any questions and queries you have. All emails are promptly responded to and all issues you may have are dealt with in a respectful and confidential manner.

Candice Goch, BEng Electrical and Electronic Engineering

Student Advice

For any problem, big or small, our Student Advice Team's got your back! We're on hand to support and signpost you to a range of specialist teams. The team can provide answers to questions ranging from all things finance (e.g. budgeting, independent living) to wellbeing support, and arranging one-to-one appointments online. Get in touch with us at

Wellbeing Support

The Mental Health and Wellbeing team offers a safe space for students to talk about what is on your mind. The University also has a counselling service, run by our partners Mind, which can be accessed virtually.

In addition to one-to-one support with our advisers, you'll be able to access a host of resources, including 24/7 access to digital emotional support with a range of programmes to choose from. We will also provide online resources for developing and increasing emotional resilience and programmes on managing money worries.

Visit our dedicated Mental Health and Wellbeing section for further details of the support we offer.

Disability and Dyslexia Support (DDS)

We’re committed to ensuring that students with any disability have equal access to all teaching and learning – and an equal opportunity to show their skills, reach their potential and excel in their chosen field. We will continue to work closely with academic teams and relevant colleagues to ensure that students requiring DDS are fully included in the learning experience and can demonstrate their skills and knowledge, whilst also promoting inclusive practice across the institution. This can include one-to-one support, advice, funding and adjustments to learning.

Any student with a disability, including EU and International students, can register for support with DDS. If you’re joining us soon, you don’t need to wait until you’re enrolled to get your support organised.

Contact now for more information and to arrange an appointment. Or visit our dedicated Disability and dyslexia support section for further details of the support we offer.

Employability Support

The Employability Team at LSBU helps you to access job opportunities and experience the world of work.

You will be able to book video appointments with careers advisors, in addition to getting support over the phone/email as normal. The Employability Team are also planning to run Employer Events as well, allowing you to meet a host of companies from a range of industries. In the past, organisations at our careers fairs have included Aon, Aviva, Civil Service, Deloitte, NHS, Sky, Wilmott Dixon, Harrods, Sainsbury’s, Marriott and Warner Bros.

Look out for LSBU Employability events and webinars, including details on how to register with LSBU Employability and our jobshop. Visit Student Employability for further details.

Library and Learning Resources

Our library is open, with the team on hand to provide all new students with an online induction and orientation to accessing course materials and resources. Find out more about Library and Learning Resources here.

Get Ahead events

In the lead-up to September, the team will be delivering ‘Get Ahead’ online workshops to help students get the most out of their learning. Want to get a head-start on how to study at university or brush up on your skills? Our online programme will introduce you to the library, show you how to navigate our virtual learning environment and help you get the most out of learning online and on-campus. We'll cover topics such as evaluating sources, referencing, writing, maths, statistics and using Office.

Choose as many of the live online workshops as you want. Click here to book.