LSBU banner


Registry is the hub for all student, applicant data and administrative processes at London South Bank University. We look after:

  • appeals and academic integrity
  • examinations and conferments
  • student records
  • student returns

Appeals and academic integrity

The Appeals Office deals with all student appeals against the decision of an Award and Progression Examination Board. We:

  • receive appeal submissions
  • investigate each new appeal as directed by the Appeals Panel
  • act as the secretary to the Appeals Panel
  • inform the appellant of the outcome of their appeal

The kinds of appeal dealt with by the Appeals Office are:

  • appeals against the decision of an Award and Progression Examination Board;
  • appeals against a penalty imposed for academic misconduct;
  • appeals against the decision of an Extenuating Circumstances Panel.

If you are a current student and wish to make an appeal application, you must use the online application form available on our student portal, MyLSBU.

Examinations and conferments

The Exams and Conferments Office has three main areas of responsibility:

  • examination administration: the office is responsible for examination timetabling and the processing and provision of exam papers and materials.
  • conferments: the office is responsible for recording and processing final awards following examination award boards and for the production and provision of award certificates to students.
  • after-care service to alumni: transcripts and letters confirming studies are provided on request to students who finished their studies more than one year ago.

The office provides a replacement certificate service to past students and is also responsible for responding to requests from third-parties such as recruitment and screening agencies who need to check the qualifications of a past student.

Request a replacement award certificate

Student records

The main work of the Student Records Office includes:

  • supporting users of the student record system
  • developing systems and processes to improve student data and better support users
  • capturing and maintaining accurate student and course data
  • providing a reports service from the student record system
  • maintaining curriculum
  • maintaining the curriculum structure

Enquire about the data we hold about you

Student returns

The Student Returns Office submits mandatory data to the following external organisations: