60 Credits Award: 50 credits at Level 3 and 10 credits at Level 4 University Certificate of Competence

Southwark Campus

Mode: Part-time

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Contact information

Course Enquiries - UK

Tel: 0207 815 7500

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This part-time course, delivered over one academic year, addresses the concept of person centred care, building on the principles outlined in Trust Induction Programmes, and considers the Healthcare Support Worker's role in both enhancing the quality of life for patients with a range of long term conditions and their role in ensuring that patients whose conditions deteriorate are identified swiftly and effectively. The course also recognises the Healthcare Support Workers' role in team working and contributing to rapidly changing service patterns in the NHS.

The course aims to enable you to develop a reflective and enquiring approach to your practice, and to develop the knowledge and understanding with which to develop your practice.  You will be encouraged to develop a contemporary approach to care which is based on best available evidence, and to demonstrate your commitment to excellence in providing care for patients and their families and carers. The course also aims to encourage you to sustain your personal development and take a life-long approach to learning.

This accredited Award has been developed in response to several major reports published during 2013 around concerns about the quality of fundamental care delivered to patients in NHS Trusts. The course has been developed in partnership with key stakeholder Trusts and is viewed as part of career progression for staff in roles banded 1-4.

The healthcare sector is looking for a skilled, educated and competent workforce able to provide high quality care to the people it serves.  This qualification will assist in addressing those needs in a focused way, more directly related to the development of workplace competencies and practices.

Key course information - ordered by mode
Mode Duration Start date Location
18 days study over 1 academic year
Start Date
Southwark Campus


  • Enhancing Person Centred Care
  • Enhancing Quality of Life for People with LongTerm Conditions
  • Recognising, Assessing and Managing theDeteriorating Adult Patient
  • Managing Change and Team Working


The course reflects the University's vision of 'greater emphasis on career enhancing education' and has been developed as part of a 'career ladder' for Health Care Support Workers, whether you wish to develop your role within the NHS workforce or whether you aspire to professional training.

Employability Service

We are University of the Year for Graduate Employment for the second year in a row - The Times and Sunday Times Good University Guide 2018, 2019.

At LSBU, we want to set you up for a successful career. During your studies – and for two years after you graduate – you’ll have access to our Employability Service, which includes:

  • An online board where you can see a wide range of placements: part-time, full-time or voluntary. You can also drop in to see our Job Shop advisers, who are always available to help you take the next step in your search.
  • Our Careers Gym offering group workshops on CVs, interview techniques and finding work experience, as well as regular presentations from employers across a range of sectors.

Our Student Enterprise team can also help you start your own business and develop valuable entrepreneurial skills.

Developed in partnership with key stakeholder NHS Trusts and mapped against:

  • Skills for Health and Skills for Care, National Minimum Training Standards for Healthcare Support Workers and Adult Social Care Workers in England, 2013
  • Skills for Health and Skills for Care, Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England, 2013

Teaching and learning

This is a part-time course consisting of 18 study days over one academic year. You will be in employment within care settings and will demonstrate your learning in practice as well as through simulated practice and written assessments during the course.

Entry requirements

In order to be considered for entry to the course applicants will be required to have:

  1. Current employment as a Healthcare Support Worker or equivalent working with adults,
  2. Manager's support
  3. Evidence of current appraisal and personal development review
  4. Evidence of up-to-date mandatory and statutory training

It is desirable for course applicants to have:

  1. Maths and English GSCE A* - C or equivalent
  2. A vocational qualification at level 2

Advanced entry

If you have already completed some studies at another university, we may be able to consider you for advanced entry. Please see our advanced entry page for more information.

How to apply

Home applicants

Mode Duration Start date Application code Application method
18 days study over 1 academic year
Start date
Application code
Application method

Applications to this course are made through the online CPPD prospectus.

Prepare to start

Applicant events

After you’ve received your offer we’ll send you emails about events we run to help you prepare for your course.


Before you start your course we’ll send you information on what you’ll need to do before you arrive and during your first few days on campus. You can read about the process on our Enrolment pages.

Fees and funding

You may be eligible to receive funding from your employer/Trust to undertake this qualification. Speak with your employer about professional development options.

The individual fee for this course is shown above. For more information, including how and when to pay, see our fees and funding section for postgraduate students.

See our Tuition Fees Regulations (PDF File 391 KB) and Refund Policy (PDF File 775 KB).

We have a range of PhD Scholarships available in partnership with businesses and organisations; read notices of PhD studentships.

Contact information

Course Enquiries - UK

Tel: 0207 815 7500

Order a prospectus

Live Chat

Any questions? Use the green bubble on the bottom right hand corner to start a live chat with us

Chat with a course student