ILM Level 5 Certificate in Effective Coaching and Mentoring

Overview

Please note, this course will be delivered virtually.

A skilled coach or mentor is an invaluable asset to any organisation. As well as increasing confidence and motivation, ILM’s coaching and mentoring qualifications improve management performance, conflict resolution and communication and interpersonal skills.

This course will cover a combination of theory, practice and evaluation, linked to the online materials, with a significant element of coaching practice. This will involve participants working in threes, playing the roles of coach, coachee and observer. Topics will draw from progress in the online learning and will cover:

Principles and practices of coaching and mentoring

What is coaching? What is mentoring?
Coaching and mentoring competencies
What kind of coaching or mentoring programme?
The coaching or mentoring conversation
Overcoming barriers
How does organisational context affect coaching or mentoring?
Measuring the impact of coaching or mentoring
Making the business case

The framework for coaching and mentoring

The coaching or mentoring plan
The coaching contract
A safe and confidential environment
Goals and expectations
Managing resources
Learning and development resources
Record keeping
Supervision

The coaching or mentoring contract in practice

Programme design
Putting the contract in place
Commitment to record keeping and review

Effective and ethical management coaching and mentoring

Trust
Ethics
Diversity matters
Learning styles and preferences
Communication theory
Listening
Questioning
Language and perspectives
Non-verbal communication
Giving and receiving feedback

Reflective practice

Coaching and mentoring practice
Learning from feedback
Reflective practice

Self-appraisal

Strengths and weaknesses
The coaching and mentoring spectrum
Emotional intelligence
Personal preferences
Support networks

The contribution of management coaching and mentoring

Meeting client learning and development needs
Evaluating effectiveness

Reviewing the coaching or mentoring relationship

Working with management clients
Professional networks and peer mentoring
Working with management clients – your development journey

Modules

There are four assessments and a portfolio of practice associated with the work undertaken by participants with coachees and / or mentees. ILM have specified these. They relate to practical outputs that can be used in a workplace situation.

The four assessments are:

Development of content for a coaching or mentoring guidance manual
A proposal for delivery of a coaching or mentoring programme
Development or material for a Procedures Manual for delivery of a coaching or mentoring programme
A personal evaluation and development of a PDP

Employability

Our latest research has found that coaching and mentoring can positively impact the workplace in a variety of ways:

Stronger teams
Support for talented employees
Improved ability to align to the organisation’s culture and ethos with employees’
A more inclusive culture
Improved employee satisfaction scores
Improved staff retention

Employability Service

We are University of the Year for Graduate Employment for the second year in a row - The Times and Sunday Times Good University Guide 2018, 2019.

At LSBU, we want to set you up for a successful career. During your studies – and for two years after you graduate – you’ll have access to our Employability Service, which includes:

An online board where you can see a wide range of placements: part-time, full-time or voluntary. You can also drop in to see our Job Shop advisers, who are always available to help you take the next step in your search.
Our Careers Gym offering group workshops on CVs, interview techniques and finding work experience, as well as regular presentations from employers across a range of sectors.

Our Student Enterprise team can also help you start your own business and develop valuable entrepreneurial skills.

Teaching and learning

Activity	Date	Time
Induction
Induction workshop	07 Oct 2020	6.30pm – 9pm
Course Induction Enrolment	07 Oct 2020
Submission - Induction Reflective Review	19 Oct 2020
Theme one
Enrolment - Theme One - Principles and Practice of effective coaching & mentoring	19 Oct 2020
Workshop 1 - Coaching and mentoring in context	21 Oct 2020	6.30pm – 9pm
Workshop 2 - Framework for coaching and mentoring	28 Oct 2020	6.30pm – 9pm
Workshop 3 - The coaching / mentoring contract	4 Nov 2020	6.30pm – 9pm
Submission - Guidance Manual	16 Nov 2020
Theme two
Enrolment - Theme Two - Undertaking Effective Coaching and Mentoring	16 Nov 2020
3 optional coaching skills workshops x 45 mins	18 / 25 Nov / 2 Dec 2020
Workshop 1 - Effective and ethical coaching / mentoring	16 Dec 2020	6.30pm – 9pm
Workshop 2 - Reflective / coaching practice	6 Jan 2021	6.30pm – 9pm
Group supervision 1	9 Dec 2020	6:30pm – 8:30pm
Submission - Training proposal	11 Jan 2021
Workshop 3 - Self appraisal / supervision	13 Jan 2021	6.30pm – 9pm
Workshop 4 - Reflective practice / supervision	20 Jan 2021	6.30pm – 9pm
Submission - Portfolio - Executive Summary	NB submitted once 18 hours of coaching practice completed
Group supervision 2	27 Jan 2021
Theme three
Enrolment - Theme Three - Reviewing your Practice as a coach or mentor	1 Feb 2021
Workshop 1 - The contribution of coaching and mentoring	10 Feb 2021	6.30pm – 9pm
Workshop 2 - Reviewing coaching / mentoring relationship	24 Feb 2021	6.30pm – 9pm
Submission - Personal Evaluation and PDP	1 Mar 2021
Workshop 3 - Working with management clients	03 Mar 2021	6.30pm – 9pm
Submission – Procedures Manual	15 Mar 2021

Entry requirements

The course is for:

Managers with significant responsibility for effective coaching and mentoring as part of their daily role within an organisational context
Aspirational or early career freelance coaches or mentors
Individuals aspiring to take up coaching or mentoring as part of their role

This programme is aimed at anyone who undertakes coaching and/or mentoring in their workplace or who wishes to develop coaching and or mentoring within their organisation.

The Level 5 qualification is ideal for managers with significant responsibility for coaching and mentoring as part of their day-to-day role working with employees and colleagues. It is also designed to develop learners planning to move into a development role or start a career as a freelance coach or mentor offering coaching and mentoring to people within work settings. This is aimed at those who are offering or wish to offer coaching/mentoring at an operational level within organisations or as an external coach or mentor.

There are no formal entry requirements but we recommend that normally you have successfully completed an undergraduate or post graduate qualification in Business, Management, Human Resource Management, Psychology or a related subject area, or an equivalent qualification.

Exceptional learners, who have no formal qualification in management or leadership, but who have several years' experience and have completed some formal training in the role, may also participate.

Advanced entry

If you have already completed some studies at another university, we may be able to consider you for advanced entry. Please see our advanced entry page for more information.

How to apply

Please get in touch with our team member – Dan Janowski – who will direct you to our payment link.

Prepare to start

Applicant events

After you’ve received your offer we’ll send you emails about events we run to help you prepare for your course.

Enrolment

Before you start your course we’ll send you information on what you’ll need to do before you arrive and during your first few days on campus. You can read about the process on our Enrolment pages.

Fees and funding

The total cost of this course is £1800 including VAT.