This Business Management degree with Travel and Tourism considers that the impacts of travel and tourism spread far beyond its direct benefits in terms of economics and employment; there are also indirect benefits through supply chain linkages to other sectors. And because of its global reach physically, economically and culturally the impact of the industry has a major role to play in not only supporting economic development but also working towards the United Nations sustainable development goals. Travel and tourism have a particular role to play in employing and empowering disadvantaged groups and successfully impacting sustainable development. The decisions of tourism managers have wide reaching implications for business and society.
This programme will critique the key activities in the private sector, including areas such as tour operators, airlines and travel companies, as well as public bodies, such as local authorities, and not-for-profit bodies, such as tourist boards, destination management organisations and other agencies. However, this course will embrace wider societal issues relating to the sustainability, nature, impacts and the meanings and consequences of the development of travel and tourism. The roots of travel and tourism lie within the remit of business and management. Therefore, the course will offer academic critique coupled with an applied understanding of business management issues within the travel and tourism industry.
Are you ready for a career in business?
This programme has been designed with your future in mind; developed with input from businesses, our courses ensure you gain the expertise you need to succeed in the modern world. By studying with us you will develop knowledge and skills across key business disciplines, focusing on the study of organisations, management, and the changing environment in which they operate.
On your journey with us you will interact with our strong network of professional bodies, industry specialists and alumni; have the opportunity for fully supported entrepreneurial activity; enjoy an innovative blended learning approach to support your needs and develop your key digital, analytical and coaching skills along the way.
Studying at LSBU Business School is a fabulous experience, whether you chose to be with us in Southwark or at our new campus in Croydon, you will have the chance to learn and live in the heart of one of the most diverse, innovative, creative, and exciting cities in the world. This three-year course features a number of site visits and the opportunity for a placement, so you’ll gain all the skills you need to thrive in this exciting sector.
Studying in the heart of one of the world’s most visited cities, you’ll find your learning extends far beyond the lecture theatres and seminar rooms of LSBU. You’ll be out there, seeing the industry up close for yourself, thanks to visits to a range of tourism operations, destinations and trade fairs – it’s all on our doorstep.
We offer the opportunity for all undergraduate Home/EU students to undertake a work placement, internship or work experience while studying a full-time course starting in September 2022.
Why Business Management with Travel and Tourism at LSBU?
No.2 in London for satisfaction with courses across Business, Management & Marketing (Guardian University League Tables 2019).
Professional accreditation - The School has Centre of Excellence status with the IOEE, in recognition of our entrepreneurial culture and leading-edge practice.
Outstanding facilities and access to the software widely used in industry: Bloomberg, SAGE, FAME, Nvivo and SPSS.
The opportunity to complete your third year in a paid professional work placement.
You could study in Europe during the second semester of the second year, with semester abroad opportunities in the USA or Australia too.
1st overall for career prospects among Modern London universities (Guardian University League Tables 2020)
If you do not meet the entry criteria above we also review any previous skills, knowledge or experience you have gained outside of your education and are happy to talk through any extenuating circumstances you feel relevant.
If you do not have the required English and Maths qualifications needed to satisfy the entry requirements for this programme, we have courses available at our partner College that you can take to upskill in these areas. Find out more at Southbank College site.
If you have already completed some studies at another university, we may be able to consider you for advanced entry. Please see our advanced entry page for more information.
Once we have made you an offer, you can apply for accommodation. You can rent from LSBU and you’ll deal directly with the university, not third party providers. That means we can guarantee you options to suit all budgets, with clear tenancy agreements and all-inclusive rents that include insurance for your personal belongings, internet access in each bedroom and on-site laundry facilities.
Or, if you’d rather rent privately, we can give you a list of landlords – just ask our Accommodation Service.
You don't need to wait for a confirmed place on a course to start applying for student finance. Read how to pay your fees as an undergraduate student.
Prepare to start
After you’ve received your offer we’ll send you emails about events we run to help you prepare for your course.
Before you start your course we’ll send you information on what you’ll need to do before you arrive and during your first few days on campus. You can read about the process on our Welcome Week pages.
You’ll study a wide range of topics to make sure you’re ready for the industry from the moment you graduate. These include changes in the political, social, environmental and technological environments that affect travel and tourism, logistics and operational processes, managing a business, and the interaction between suppliers, clients, resources and other stakeholders in the global economy.
Finance and the EconomyThis module offers an excursion into the digital economy and novel types of industries and businesses arising within. It introduces students to the key drivers, which are currently transforming various industries, such as artificial intelligence and automation of the production process. The module will include examples of the United Nations Sustainable Development Goals on Industry Innovation & Infrastructure. The module aims to equip students with an understanding of the changing digital environment and trends in digitalisation, which define current economic developments. It aims to develop understanding of how the gig economy operates and how business uses digitalisation for increased innovation and competitiveness. It further aims to raise awareness of the regulatory challenges these recent trends impose.
Principles of MarketingAims to provide you with an introduction to the nature and scope of marketing. It provides you with an understanding of the fundamentals within the marketing discipline and to be introduced to the understanding of marketing as a management tool. You will also be introduced to the role of marketing within the general marketplace and society.
LSBU Discovery ProjectIn this module you will be utilising business project frameworks, problem solving skills and ideas generation techniques that will support you through the key stages required to complete a business small business project from concept to delivery. Throughout the stages of their project, and by incorporating a facilitated coaching process, you will be supported to develop key skills vital to successful leadership and management.
Data and Decision MakingThe module examines a range of ways of handling, analysing and presenting quantitative information. The underlying theme is to look at data in a variety of forms, to determine the ‘story’ that this data is telling, and to use that ‘story’ to justify decisions.
Management and OrganisationsThis module introduces you to the basic concepts of management in organisations. It provides you with an appreciation of the complexities of organisations that affect employee behaviour within them. It introduces human resource management strategies to manage people in organisations. The module incorporates key management, organisational behaviour and people management theories and practices.
Principles of StrategyThis module aims to equip you with the knowledge of skills of basic strategic analysis. You will be exposed to the use of simple strategic tools to evaluate the business and its wider environment. They will also be able to identify creative strategic solutions to simple organisational issues. The module further aims to develop your ability to make decisions between different strategic alternatives.
The Business Professional This module provides comprehensive insights into graduate employability and career development for Business Management students. It teaches students essential techniques of self-awareness building, career exploration, job search, succeeding in recruitment and selection processes and teamwork, enabling them to secure employment and thrive in the world of work. In addition, the module covers specific skills of particular relevance to Business graduates, such as digital, research and communication skills that are valued and highly sought after by relevant employers.
Travel and Tourism Systems and Impacts This module introduces the students to the systems, concepts and issues that surround the development of tourism destinations. The issues arise out of both academic and industry enquiry and have profound effects on the economic, natural and the socio-cultural environments of the destination. The module investigates the nature of these issues, the reasons why they occur and some of the mechanisms used to overcome the negative and enhance the positive outcomes of the development of the travel and tourism sector.
Effective Business Negotiations Negotiation is a core business skill integral to some degree in the vast majority of commercial and even non-commercial business activities. Successful negotiation is a process that involves a number of essential soft skills including effective questioning, effective listening, critical thinking and empathy. In addition, planning, situational analysis and the ability to recognise and evaluate the shared, differing and conflicting interests of the parties involved is key.
Responsible Business The corporate responsibility agenda of the 90s was about ticking boxes. Now, companies are more progressive with a shift in focus towards social value, and understanding that responsibility is a commercial imperative, embedded in strategy to provide a competitive advantage. This module outlines some of the resources and strategies adapted from management and leadership across industries. With a focus on sustainable development the module introduces you to sustainability narratives and challenges stemming from the scarcity of resources, and the inherent concerns from the complexity of the leadership issues involved towards an adaptive and assimilated sustainability planning.
Digital Transformation This module introduces you to the basic theory, concepts, and techniques of digital business transformation. It focuses on developing the thought processes and practical skills needed to identify, analyse, evaluate and apply digital technologies in order to address real-world business problems.
Travel Retail and Distribution The module will introduce the student to the effective management and current legislation and regulations pertaining to retail travel agents and tour operators. It will focus on their links with principals and their role as major retail outlets for the tourism industry. It will pay particular attention to both physical and online distribution channels.
Optional placement year
Destination MarketingThis module develops a critical approach to destination marketing. It examines strategic issues around the management and domestic and global promotion of cities, regions and countries and the tactical approaches that marketers adopt. During the module we study issues such as policy and legislation, sustainability, destination image, crisis management, relationships with the host community, segmenting and targeting markets, travel and tourism industry marketing partnerships, place marketing, branding and the creation of marketing plans.
Leadership, Strategy and ChangeThis module examines the scope and nature of leadership, strategic management and change and approaches to establishing organisational objectives. It demonstrates the link between strategy, resources, markets, innovation, technology and finances available. The impact of the size and structure of organisations as well as external factors impacting strategy including globalization and sustainability are also considered.
Comparative International Management In an ever broadening set of interdependent relationships among countries, the need to recognise the opportunities and restrictions presented by different world markets has gained significance. This module is designed to give you the analytical skills to assess the socio-economic differences between countries, and to identify how these differences impact business and management behaviour across countries through comparative studies. It is based on the rationale that students understanding as managers will be expected to analyse and compare market and business environments in different countries to attain business success. The module develops your understanding of business practice in different regions and to apply analytical management tools and qualitative research methodologies to critically evaluate and gain an understanding of comparative international management practices.
Sustainable Travel and Tourism Operations This module’s rationale is based on the notion that the tourism industry is a global enterprise. The concept of sustainability has become an increasingly significant area for consideration in operations. This module seeks to examine the principles that enable travel and tourism operators to deliver sustainability into the parameters of the business that it operates within. This includes, delivering the customer experience and contributing to the wider wellbeing agendas of their organisations and those of their stakeholders, including work–life balance, sustainable wage levels, reflecting social (e.g. fair trade, ethical supply chain management) and business trends (e.g. use of scarce resources, sustainable design).
Research Project This final year module allows you to consolidate their learning over the whole of their degree by undertaking an independent small-scale research project, with a business or management focus.
Applied Project This final year module allows students returning from their undergraduate placement year to consolidate their learning on their degree and industrial experience by undertaking an applied project.
At LSBU, we want to set you up for a successful career. During your studies – and for two years after you graduate – you’ll have access to our Employability Service, which includes:
Free employability workshop and events for student all year round, more details can be found on our event section.
Online board where you can see a wide range of placements: part-time, full-time or voluntary. You can also drop in to see our Job Shop advisers, who are always available to help you take the next step in your search.
LSBU Careers Hub offering group workshops on CVs, interview techniques and support, guidance on future careers, as well as loads of career resources, connecting you with employers, exciting events, 1-1 support and relevant workshops.
Our Student Enterprise team can also help you start your own business and develop valuable entrepreneurial skills.
Some of our graduates join the graduate training schemes offered by the big travel, airline, hotel and restaurant firms. Some have exploited the opportunities offered by digital technology and started their own businesses in areas such as tour operations, logistics and events management.
Recent graduates from this course have gone onto roles such as Trainee Business Travel Consultant, HR Manager, Sales Manager, Meetings Venue Manager and Reception Managers.
When you graduate from this course, you'll be able to apply for further study at postgraduate level, including our full-time or part-time MSc International Tourism and Hospitality Management.
Many of our Business graduates become their own boss, running their own business. Others go onto have amazing careers in areas such as:
Human Resource Management
Tourism & Hospitality
Previous graduates from this degree have gone on to successful careers in world-renowned organisations, including the BBC, Serco, Google, PwC, IoD, HSBC and the NHS.
We have close links with some of the biggest names in the sector, and you’ll work on projects and case studies that will bring you into contact with them. Our industry speakers come from organisations including:
Merlin Entertainments (which owns Madame Tussauds and the London Eye)
The Association of British Travel Agents
The European Tourism Association.
We also maintain close links with our graduates, many of whom are now in managerial positions across the industry.
We are also the official Higher Education partner of The Organisation for Tourism and Hospitality Management and a major London partner of the Confederation of Tourism and Hospitality. Students with qualifications from these bodies may qualify for accelerated entry onto this degree.
Centre of Excellence status is the IoEE’s (Institute of Enterprise and Entrepreneurs) flagship organisational accreditation for organisations that promote and deliver enterprise skills development – and is in recognition of the School’s entrepreneurial culture and leading-edge practice.
LSBU Business School is an esteemed member institution of the Business Graduates Association (BGA), an international membership and quality assurance body of world-leading and high-potential Business Schools who share a commitment for responsible management practices and lifelong learning, and are looking to provide positive impact on their students, communities, and the economy as a whole. BGA is the sister brand to the Association of MBAs (AMBA), the world's impartial authority on postgraduate management education.
As a BGA member institution, students of LSBU Business School are able to access BGA's individual membership, which offers a range of tools and resources designed to support the professional and personal development of business students and graduates, free of charge. This includes CV building services, a job search function, skill assessments, thought-leadership, partner discounts and much more.
One of the most exciting parts of this course is the opportunity to undertake a one year work-placement in your third year. The course team work closely with both our Placement Officers in the Student Centre and Enterprise Centre to ensure you are placed in suitable working environments. You'll be given guidance and assistance with respect to finding a placement, CV preparation and the application process. Most placements are within the London area. Or, if you have an idea for a new business you’d like to work on, you can spend your third year developing this in our Enterprise Centre.
Teaching and Assessment
Your learning materials are available on the Virtual Learning Environment so you can access them any time. Seminars make use of group-work and discussions, workshops and computer lab work.
Percentage of time spent in different learning activities
Lectures and seminars
Business students benefit from a number of facilities and software available within LSBU Business School, but are also host to a whole number of extracurricular activities that help prepare students for the world of work.
Below is a list of extracurricular activities which students can get involved in, utilising the facilities which we have available, to make the learning process at LSBU much more practical and hands-on.
Institute of Directors (IoD) – our close relationship with the IoD results in regular networking events with senior IoD members, entry into the Young Director of the Year award, membership with the IoD, and access to all of their great resources.
Business Solutions Centre - put skills in to practice as a student advisor in the Business Solutions Centre, whilst making a positive impact in the business community.
Live Projects – students benefit from live projects with real businesses who present problems and students have to suggest solutions. In 2017, they worked with London Met, and this year they worked on a English heritage clothing company, just to name two.
Hackathons – an event, which brings students together to solve a business problem over a short period, you will need to think fast and work as a team to come up with an innovative solution!
ILX courses – We provide a number of accredited courses, which prepare students for project management, a crucial skill respected within the business sector.
Learn a language – students will have the opportunity to learn another language, an invaluable skill in a global city. Another language is just another skill we can support you with, supporting you for future career success.
As an undergraduate student in LSBU Business School, your personal development and wellbeing is very important to us, so we have developed a personal tutoring system that is tailored to your individual and group needs.
Firstly, you will be allocated a personal tutor who will be available to you on a 1:1 basis as well as facilitating group personal tutoring sessions which will be designed to enhance your academic and personal development within your degree programme.
In addition to an allocated personal tutor, there will also be a personal tutor available ‘on call’ in a designated room, called ‘Talk’, for confidential 1:1 pastoral care meetings every day of the academic semester from 9am to 8pm. This personal tutor can be seen by appointment or within a few minutes in order to assist you with any concerns that you may have.
Our personal tutoring motto is that we want you to "Achieve, Succeed & Excel".