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Health and Social Care Delivery Theme

This focused research investigates delivery changes in dynamic service provision

Health and social care is delivered in the context of a changing and dynamic service provision for diverse populations. Work under the theme is cross-departmental within the School of Health and Social Care.

It's understood that many people have long-term health conditions and, increasingly, those accessing health and social care are older and with complex needs. It is essential to develop and evaluate novel approaches to care delivery as health and social care services move towards greater integration, innovation and flexibility.

Care delivery should take into account service user experience and maximise opportunities for service user engagement and empowerment, as well as promote shared responsibility for health.

Research expertise

Aims of the research are to:

  • widen understanding of people's health and social care needs and experience
  • develop and evaluate innovative ways of delivering care to enhance service user outcomes
  • develop and promote service user engagement and empowerment in health and social care delivery.

Research excellence

LSBU's School of Health and Social Care is a leading centre for research in London for nursing, midwifery, allied health professions, public health and social care. 80% of our research into Allied Health Professionals and Nursing was awarded the highest quality ratings of 4* or 3* for 'impact' (reach and significance) - Research Excellence Framework (REF) 2014.


The Health and Social Care Delivery theme is led by Professor Lesley Bailie. Search our People Finder for academics working in this theme.

Research themes

Academics researching in the area of health and social care delivery have organised their work across four sub-themes.

Theme: Integrated care

The Integrated care subtheme is led by Professor Lesley Baillie. Integrated care is the care provided around the interface of acute and community health and social services in order to promote high quality, patient centred and seamless care experiences.

Integrated health and social care services are a well-established aspiration in UK health policy and internationally. Integrated care is particularly important in meeting the needs of people with chronic diseases, especially frail older people who many have several health conditions and be in contact with many health and social care professionals across different care settings.

Aims are to:

  • Investigate how integrated health and social care can be developed across different care settings
  • enhance the health and social care experiences of older people and those with long-term conditions and complex needs, through developing the evidence base for integrated health and social care
  • inform clinical practice, policy and guidance in relation to integrated care

Example projects

Read about work in this area; 'Transitions for frail older people from acute hospital wards to sub-acute of community healthcare services'.

Theme: Service user engagement and experience

This subtheme is led by Dr Nicola Thomas and involves collaboration between academics from across the School and service users with diverse experience of health and social care.

The terms 'service user, patient and public engagement and experience' are intended to encapsulate the engagement and experience of people who use health and social care services and their carers and the public who are engaged in information and consultation on health and social care services.

Aims are to:

  • promote and facilitate research with service users, patient and the public within the School of Health and Social Care and with internal and external partners
  • develop methods to improve patient experience, engagement and empowerment to support delivery of care and inform commissioning

Example projects

Read about work in the area of Service-user Engagement and Experience in our Story finder.

Theme: Complementary Health Care

This subtheme is led by Prof Nicola Robinson. Individuals often use a range of different approaches to optimize their health which may include options not normally provided within conventional medical care.

The subtheme focuses on these complementary approaches to health, in particular traditional Chinese medicine and self-help techniques which are part of integrative health and person-centred care.

Aims are to:

  • develop the evidence base to promote integration of complementary and conventional medicine
  • investigate the potential of self-management techniques to improve health and quality of life for individuals with long term conditions
  • inform clinical practice, policy and guidance for complementary health practitioners and other health professions

Example projects

Read about work in the area of Complementary Health Care in our Story finder.

Research degrees

At LSBU we recognise that you want to build on the potential and intellectual interests you have already developed. Our range of Research programmes focus on a major piece of independent research. A PhD, by definition, is an original contribution to knowledge. Therefore, our students become world experts in whatever field of research they are engaged in.

The School of Health and Social Care offers Research Degrees which enable you to conduct research in a topic area of interest to you:

  • PhD: full time - 3 years/part time - 5-6 years
  • MPhil: full time - 2 years/part time - 3 years
  • Professional Doctorate: part time only - 5 years

The School of Health and Social Care at LSBU currently has around 40 full and part-time MPhil/PhD students, for whom there are monthly seminars, support groups and an annual Summer School at which students are expected to present their work. There is an equipped MPhil/ PhD area within our School  and our students are actively encouraged to attend a rolling programme of research methods courses. Read more about Research Degrees at LSBU.