FAQ
FREQUENTLY
ASKED
QUESTIONS
I’m looking for more information
If you’re a Home/EU student wanting to start a full-time undergraduate course this September, then you can apply through Clearing.
Clearing is for anyone who is not holding an offer at a university or has changed their mind about their firm/insurance choice. This includes you if you didn’t quite meet the requirements of your original offer, you haven't made an application, you declined all your offers or you’ve changed your mind about your course.
Visit the following pages if you're interested in applying for: part-time undergraduate courses, postgraduate courses, apprenticeships or if you’re an international student.
Use our course finder to explore undergraduate courses at London South Bank University - you should see an image on the right hand side of the course page, which tells you whether there are spaces remaining or not.
You can also give us a call on 0800 923 8888 to speak to an advisor, our phone lines are open Saturday 11am-3pm and Monday-Friday 8am-6pm.
We’re taking applications for Clearing now!
You can call our Clearing hotline on 0800 923 8888 to speak to an advisor about making an application.
Our phone lines are open:
Thursday 15 August (7am-12am)
Friday 16 August (7am-7pm)
Saturday 17 August (11am-3pm)From Monday 19 August, our Clearing hotline will be open weekdays 8am-6pm.
Clearing closes in mid-September but try and get your application in as early as possible, when there’s likely to be more spaces left on our courses.
Check UCAS Track to see if you’ve still been offered a place on your chosen course. If you have, you’ll receive information on what to do next.
If not, don’t worry, give us a call and we’ll talk you through your options: 0800 923 8888. Our phone lines are open Saturday 11am-3pm and Monday-Friday 8am-6pm.
Most of our undergraduate courses do accept applications for Advanced Entry – this is where you have completed part of your undergraduate course elsewhere and want to progress direct to Year 2 or 3 to complete your degree.
You can call our Clearing hotline on 0800 923 8888 to speak to an advisor about making an application. Our phone lines are open Saturday 11am-3pm and Monday-Friday 8am-6pm. The Course Director will review your application to ensure the content of your previous study is relevant to the course you want to transfer onto. We will also request a copy of your transcripts, so it’s worth making sure you have these to hand.
I’m ready to apply
If you have your results and are ready to apply for a course this September, you can apply now by calling 0800 923 8888 to speak to an advisor. Our phone lines are open Saturday 11am-3pm and Monday-Friday 8am-6pm. You can also apply online!
If you are looking to apply for a course in our School of Health and Social Care, you can apply online now.
Once you have your results:
If you missed both your firm and insurance offers, or didn't have an insurance offer, then you can apply through Clearing now. Your Clearing number will show on UCAS Track - use this and your UCAS Personal ID to apply to LSBU online or by phone.
If you changed your mind about your firm and/or insurance place, but you met the offer (or they're accepting you with lower grades) then you'll have to contact those universities and ask them to release you. They'll probably ask for reasons why, and it could take up to two weeks for your request to be processed - it’s important to do this as soon as possible so you don't miss out on a place at LSBU. Once your release has been processed, your Clearing number will show on UCAS Track. You can the apply to LSBU online or by phone.
If you don't have any offers, but made an application through UCAS before 30 June, you will automatically be entered into Clearing, and your UCAS Personal ID will be on UCAS Track. This may happen if you rejected all your offers or if you were unsuccessful in your applications.
If you have not applied through UCAS yet, or applied after 30 June, you need to make a Clearing application. Call 0800 923 8888 and our advisors will create your Clearing application for you on UCAS. Your UCAS Personal ID number will show up on Track as soon as your application has been processed by UCAS. Our phone lines are open Saturday 11am-3pm and Monday-Friday 8am-6pm. You can also apply online!
Health and social care applicants need to have a current UCAS application for this academic year, including a reference, before they can apply through Clearing. If you have already been unsuccessful in your application for a course at LSBU for 2019/20, you can not apply through Clearing.
If you have your results and are ready to apply for a course this September, you can call our Clearing hotline on 0800 923 8888 to speak to an advisor about making an application. Our phone lines are open Saturday 11am-3pm and Monday-Friday 8am-6pm. You can also apply online!
Use our course finder to explore undergraduate courses at LSBU - you should see an image on the right hand side of the course page, which tells you whether there are spaces remaining or not.
You'll need a few things before applying: your most recent qualifications, your UCAS ID if you have one and the course you would like to apply for.
Health and Social Care applicants: To apply for a course in the School of Health and Social Care visit our online application system. You need to have a current UCAS application for this academic year, including a reference. If you have already been unsuccessful in your application for a Health and Social Care course at LSBU for 2019/20, you can not apply through Clearing.
Find a place with a good internet connection and/or mobile reception.
Have your exam results to hand and, if you have one, your UCAS Personal ID from UCAS Track.
Have a list of alternative or joint honours courses you’d like to study if your course is not available.
If you have questions, write them down before you call or chat with us, so that you don't forget to ask everything you want to know.
Next steps
We will send you a confirmation email on the day we make you an offer. Do check your junk mail folder, just in case you don't see it. If you haven’t heard from us by the following morning, please call 0800 923 8888. Our phone lines are open Monday-Friday 8am-6pm.
When you’ve received an email from us, you have 48 hours to confirm your offer through UCAS Track. You’ll need to log into your UCAS account to confirm this before the offer expires.
We will follow up your acceptance letter with important information on enrolment and induction. You will need to ensure that you enrol online and then you may be asked to visit the University with your paperwork, to finalise your place on your course.
Welcome Week and enrolment will be running in late September - you can find more information about how to enrol, what to bring with you when you enrol, and where to go on campus here.
You can apply for funding through Student Finance England.
If you have already applied for funding but changed your course or university, you need to update your details as soon as possible.
If you haven’t applied for finance yet, you need to apply now to give yourself the best chance possible of receiving your first loan in time for starting your course. See our information on fees and funding.
We have four halls of residence within a 10-minute walk of our Southwark campus, offering self-catering, en suite and standard rooms.
Spaces are limited so once we’ve offered you a place on a course, you should apply online.
Find out more about accommodation and apply through our Online Accommodation Application Service.
We can also help you find private rented accommodation.
Find out more about our accommodation service.