FAQ
FREQUENTLY ASKED
QUESTIONS
I’m looking for more information
Clearing is a great opportunity to get onto a course at university. If you didn’t quite meet the requirements of your original offer, you don’t currently hold any offers, you declined all of your offers or you haven’t yet made an application, then Clearing is for you!
If you already have your results and are applying for an undergraduate course but don’t have a UCAS account, we can help you with your UCAS application.
Please note: if you are applying for a Health and Social Care course, you need to have a current UCAS application for this academic year, including a reference, and not be placed elsewhere.
If you’re a Home/EU student wanting to start a full-time undergraduate course you can apply through Clearing.
Visit the following pages if you're interested in applying for: part-time undergraduate courses, postgraduate courses, apprenticeships or if you’re an international student.
At LSBU, you don’t have to wait until A-level results day on Thursday 16 August to join us. If you have your results, we’ll be accepting online Clearing applications from 5 July.
From 16 August you can also apply over the phone.
Clearing closes in mid-September but try and get your application in as early as possible, when there’s likely to be more spaces left on our courses.
There are plenty of ways you can contact us and get expert advice:
All Health and Social Care applications must be submitted online only.
Social Media: On 16 and 17 August we will be accepting applications through social media, as long as you already have a UCAS ID. DM us on Twitter, Facebook or Instagram with your name, UCAS ID and course of interest and we’ll get back to you.
We are also happy to answer any questions through our social media pages.
Call us: If you’d like to talk through your options you can call us on 0800 923 8888. Our dedicated Clearing advice centre is open to answer any questions and process applications over the phone from 16 August on 0800 923 8888.
Visit us: We’ll be running Clearing drop-in events around A-level results day. Find out more and book a place.
Check UCAS Track to see if you’ve still been offered a place on your chosen course. If you have, you’ll receiving information on what to do next.
If not, don’t worry, give us a call and we’ll talk through your options: 0800 923 8888.
I’m ready to apply
You can search for available places on our Course Finder and apply online. If you’d like some advice, we also have a dedicated team of experts who can help you make the right decision on 0800 923 8888.
They can also process your application over the phone from 16 August.
If you are applying for any of our full-time Health and Social Care courses (including nursing, midwifery etc.) you must apply through our online application system.
Until 15 August:
If you have your results, you can apply online.
From 16 August:
From 16 August, you will be able to apply through Clearing by giving us a call, applying online or, on 16 and 17 August, through social media.
When you give us a call, you can either speak to our Course Enquiries team about your options or go straight through to our Clearing Centre to apply. Our phone lines are open from 7am.
You will need a few things before applying, including: your most recent qualifications, your UCAS ID if you have one, and the course you would like to apply for.
Please note: if you are applying for a Health and Social Care course, you need to have a current UCAS application for this academic year, including a reference, and not be placed elsewhere.
We have six drop-in sessions on Campus in August. These are a chance to ask questions, find out more about our courses, facilities and get the low down on important things like finance, accommodation and more. Find out more and book a place.
You can apply at any of our drop-in sessions.
Find a quiet place to apply online or call us for advice or help with your application.
Have your exam results to hand and, if you have one, your Clearing number from UCAS Track.
Be prepared to talk about your experiences and extra-curricular activities that show your interest in the subject.
Have a list of alternative or joint honours courses you’d like to study if your course is not available.
Have your questions for LSBU ready. They can be about the course, the University or anything you want to know.
Next steps
We will send you a confirmation email on the day we make you an offer. Please check your spam folders! If you haven’t heard from us by the following morning, please call 0800 923 8888.
When you’ve received an email from us, you have 48 hours to confirm your offer through UCAS Track. You’ll need to log into your UCAS account to confirm this before the offer expires.
We will follow up your acceptance letter with important information on enrolment and induction. Welcome week and enrolment will be running from 17 to 23 September. We’re here to help make your first few days and weeks exciting and comfortable. Find out more about being a new student at LSBU.
You can apply for funding through Student Finance England.
If you have already applied for funding but changed your course or university, you need to update your details as soon as possible.
If you haven’t applied for finance yet, you need to apply now to give yourself the best chance possible of receiving your first loan in time for starting your course. See our information on fees and funding.
We have four halls of residence within a 10-minute walk of our Southwark campus, offering self-catering, en suite and standard rooms.
Spaces are limited so once we’ve offered you a place on a course, you should apply online.
Find out more about accommodation and apply through our Online Accommodation Application Service.
We can also help you find private rented accommodation.
Find out more about our accommodation service.