Putting People First. Interprofessional Co-production & Lessons from the Gosport Inquiry
|Date:||22 March 2019|
|Time:||10:45 - 17:00|
Southwark Campus - Keyworth Centre
|Organiser:||School of Health and Social Care|
|Contact details:||02078158182, firstname.lastname@example.org|
An opportunity to focus on and explore the importance of taking into account the voice of service users, their families and carers in healthcare provision
The aim of this conference is to explore some of the issues that were related to Gosport. An Independent review found that the lives of over 450 patients shortened as a direct result with a devastating impact on many families. The review concluded that there were many missed opportunities to prevent many of these incident as complaints by families, staff and professionals were ignored. Power differences occurring between professionals, service users and families were also cited as a factor.
We will explore the experiences of both services users and professionals in speaking up and the roles that professional teams play in promoting service user safety. The conference will promote the new concept of interprofessional co-production with the focus being to learn from each other. By learning to take into account the perspectives of service users, carers and families, we hope our students recognize that their voices are critical the the practice of interprofessional working in health and social care. All of the workshops taking place throughout the day will be co-facilitated by service users to ensure this is a reality.
The event is open to all Nursing and Advanced Health Practice students from LSBU, and Pharmacists from the University of Sussex and Kings College London, as well as anybody else with an interest in this area. We hope that our programme comprised of fantastic speakers and activities will stimulate discussion and debate around this topic.
10.30am Arrival and registration
11am Welcome and introduction
11.15am Interprofessional Teams: Learning from Error
Nichola Crust, Healthcare Safety Investigation Branch
12pm Interprofessional Working: Valuing the Person in Teams
Dr. Dorrenagh Lyle, Challenging Behaviour Foundation
1.45pm Performance by the Ǝncore Theatre Company
2.45pm Tackling Quality of Care: Young Persons’ Experience
Beth Ingram: Youth Mental Health Consultant and Trainer; Intentional Peer Support Worker and Rowen Munson: Local, National and International Youth Consultant & Campaigner
3.45pm Refreshment break
4pm Reflection and Action Planning: Next steps
Nichola Crust, Healthcare Safety Investigation Branch
Nichola has worked at a strategic level in a variety of healthcare settings spanning primary and secondary care. Her roles have included professional nurse leadership and mentoring of nursing teams, mobilisation of new services including service and workforce redesign, and training and education in incident investigation. Nichola has developed clinical governance systems in both primary and secondary care, established systems for identifying risks and has worked collaboratively with a number of local and national bodies relating to healthcare. Her key qualities are empathy, ability to build rapport and ability to influence.
In March 2017, Nichola joined the Healthcare Safety Investigation Branch (HSIB) as a National Investigator. The National Safety Investigator role interested her because it has a focus on leadership and quality improvement and Nichola has a real desire and enthusiasm for leading and influencing improvement work which will directly impact on patient safety. The aim of HSIB is to improve patient safety through effective and independent investigations that do not apportion blame or liability. This is achieved by determining the causes of clinical incidents and encouraging safety action and making safety recommendations to prevent recurrence.
Dr Dreenagh Lyle, Challenging Behaviour Foundation
The experience of raising a daughter with PIMD (profound intellectual and multiple disabilities) led Dreenagh to her eventual academic career. Dreenagh completed a BSc in Psychology and an MSc in Social Science Research Methods. Dreenagh completed a small-scale research project for Middlesex Social Policy Unit under the Social Enterprise Research Capacity Building Cluster Voucher Scheme. This project explored the social impact of the programmes offered by Action For Kids (a national charity working with disabled children and young people). My recently completed PhD analysed the perceived lack of impact of the Valuing People (2001) policy on the PIMD population. After the Winterbourne View abuse scandal, Dreenagh was recruited by the Challenging Behaviour Foundation to assist the Inspection teams of the CQC and to provide training to incumbent Inspectors around the issues associated with interviewing very vulnerable adults who have difficulties in self reporting. Most recently Dreenagh has been engaged by an organization, which provides rehabilitation services for mental health sufferers and mentally disordered ex-offenders with alcohol and substance abuse issues. A number of their service users have had a recent identification of LD, which has implications for staff training needs.
Beth Ingram: Youth Mental Health Consultant and Trainer; Intentional Peer Support Worker.
Hearts & Minds is a Peer Support Charity for young people, aged 14-25, across London experiencing mental health difficulties. We provide community, friendship and mentoring by providing weekly Peer Support Groups and individual sessions. We are unique in being entirely peer led and independent, filling in for the lack of provision when young people are 17-21 years old as well as being accessible to any young person regardless of where they reside, their service use/diagnosis or any other barriers they may face to accessing support.
Rowen Munson: Local, National and International Youth Consultant & Campaigner
Rowen is currently studying at the University of Oxford. Rowan is an alumni member of the NHS Youth Forum. He is committed to making sure young people are heard in healthcare issues, he has represented young people, locally at the district and county councils, Patient Participation Groups & his Clinical Commissioning Group, including founding Surrey’s youth representation platform. He says his interest in health issues started after he was ping-ponged through several departments, in several organisation. This quote from Rowen summarises his approach to health and social care: "Throughout the NHS and Government there is an increasing force behind understanding patients, their needs as whole people, not just conditions, prescriptions and tick-box outcomes but physically, mentally and socially. Everyone can play a part in building a peace in healthcare, by working to create a mutually beneficial equilibrium between patients, providers and commissioners; by simply opening your ears, hearts and minds to the Future NHS."
Ǝncore Theatre Company
Ǝncore Theatre Company is an inclusive and innovative over 60’s theatre company currently based at London South Bank University. The Company creates and performs original work, showcasing the diverse talents of the company members and challenging the stereotypes of ageing. We also work with other partners on community and intergenerational projects and are a resident company within the People’s Academy in the School of Health and Social Care, using drama techniques to enhance student learning in a variety of ways. The flipped ‘E’ in Ǝncore demonstrates our reflection and building on past experiences. The rest of the word is forward facing, because as we draw on the past, we move forward with our lives and our performance projects. The word encore can be used in a variety of ways, but the core meaning is being asked to perform again … and we hope that having been part of one of our performance projects you will want more! Ǝncore will be performing a new commissioned drama for this conference.
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