Before you arrive
You should now have your visa to enter and stay in the UK during your studies at London South Bank University (LSBU) and have completed the International before you arrive steps. This page details the next steps you’ll need to take once you are in the UK, including travelling to LSBU from the airport and final steps towards your enrolment at LSBU.
Visit the Maps and travel page for details on getting to the Southwark and Havering campuses and maps of the area. Once on campus look out for LSBU staff dressed in orange t-shirts. They will be happy to help you with any queries.
Arriving in the UK
At the airport: Carry with you a copy of your offer letter or Confirmation of Acceptance for Studies (CAS) and details of where you will stay. Before leaving the immigration desk, check that your visa has been date stamped. If you are entering the UK on a 'Short-term study' visa you must ensure you have been stamped in correctly. Students are not able to enrol if they have entered the country as a 'Standard visitor'. If you are planning to arrive via the Republic of Ireland you may wish to contact the Immigration and International Student Advice Team for advice.
Airport meeting service
If you live outside of the European Union you can use our (one-day) Airport Meeting Service from Heathrow Airport. For more information and details on reserving a place visit the International before you arrive page.
Paying for University accommodation
If you have secured a room at one of the University's residences you will need to pay the fees before or upon arrival at your accommodation.
Biometric Residence Permit (BRP)
You should collect your BRP from the University or the Post Office within 48 hours of arrival. You should refer to the letter you received with your entry clearance visa. For more information please see our guide on collecting your BRP or contact the Immigration and International Student Advice Team.
Register with police
Students from certain countries need to register with the police within 7 days of arrival. Please see our guide Registering with the Police for more information.
During your enrolment appointment your qualifications, identity, immigration status and arrangements for paying fees will be checked. See our face-to-face enrolment page for details on what you'll need to bring. Once enrolment is complete you will receive your LSBU ID card. You must attend your enrolment appointment in person on the Southwark campus.
During your induction you will be introduced to your course, the academic team and a range of other important course-related and academic activities. If you are unable to attend your course induction you should visit your School's Student Administration Office who will put you in contact with your course director. Your personalised timetable will be available on the student portal MyLSBU under 'My Course'.
The Immigration and International Student Advice Team have arranged a range of activities to help support you as an international student throughout the enrolment period.
At Welcome Week we showcase the range of social activities available at LSBU through the Students’ Union, including the Fresher’s Fair, with stalls covering societies, sports, volunteering and local businesses. Download our App for a calendar of events.
For more on navigating your way around LSBU, including the services available to you, checking in to class and campus maps, please read the Welcome Guide (PDF File 1,802 KB).
IT, email and MyLSBU
If you haven't done so already:
- Create your LSBU IT account (setting up or resetting your password) (PDF File 971 KB)
- Set up your LSBU email on your mobile (PDF File 258 KB)
- Read our guide to MyLSBU (PDF File 447 KB)
- Access your timetable (PDF File 430 KB)
- Connect to Wi-Fi (PDF File 1,115 KB) on campus via the 'eduroam network'.
Connect with us on our social media channels to keep up with the latest news and events from LSBU.
We provide a number of non-academic student services for our students at the Student Life Centre including advice on finances, accommodation, immigration, mental health and wellbeing, disability and dyslexia and employability.
We can also assist with applications for discount travel cards and with the production of student status letters (to enable you to open a student bank account).
Ask a question
Tel: 0800 923 8888
Tel: +44 (0) 20 7815 6100Get in touch
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