
Established in 2007, the Institute for Leadership and Service Improvement (ILSI) exists to develop and deliver postgraduate education programmes and research linked to leadership, service improvement and practice innovation in healthcare. It also has a key role in building the Faculty's capacity to undertake high quality research through the development of effective training and other skill- building initiatives.
We strive to achieve excellence in all our areas of work and to maintain relevance through the building of effective partnerships with colleagues internally,(both within our home Faculty and beyond) and externally, with key stakeholders including health providers and commissioners. Above all, we aim to enhance the reputation of both the Faculty and the University through the development and delivery of high quality research and education products, recognising and delivering added value wherever possible.

Gain expertise in leadership, research and service improvement
Our specific objectives are to:
To be a first choice provider of education, enterprise and research in the field of leadership and service improvement for the Health and Social Care workforce.
The work undertaken by our high profile researchers and scholarship students is recognised both nationally and internationally and our developing work in social enterprise is at the forefront of its field. We have established research programmes in evidence-based practice, organisational change and service transformation, role development and competency and user engagement. Please see our research group page for more details on our research projects. Our emphasis in the ILSI is on experience, expertise and flexibility as the foundations of high quality education and research. We are higly practised at ensuring what we do meets the needs of local and national health services, through effective engagement, communication and joint working. We are also in the process of further developing key international links with a number of key colleagues in a variety of countries including China, Norway and Holland.
The Institute delivers a variety of postgraduate and post- qualification courses primarily to healthcare professionals. Notably, we run a MSc in Leadership and Service Improvement in Health Care, as well as hosting professional doctorate students from both nursing and the allied health professions. In addition, we have a speciality in the development of collaborative, bespoke short courses, particuarly in leadership. We currently have courses running for middle managment clinicians, as well as strategic leadership for boards and excutive team memebrs. These courses are developed in conjunction with the customer (usually a NHS provider) in order to ensure that it fully meets their needs.
Find out when our next open days are and book your place now.
Institute staff are experienced in developing and delivering bespoke training packages i the area of leadership and othe aspects of care; these are specifically tailored tp meet orginstional needs and are developed in collaboration with the purchasing organisation. Elements can also be delivered locallly. Currently, courses are running at North East London Foundation Trust and North West London Hospitals NHS Trust.
Institute staff are experienced in working with commissioning and genral practice projects. Currently we are working on a joint project with our Business Faculty and Brickwall (a creative production company); through this, we have produced an electronic learning apckage cvering health care commissioning and other keys skills for general practitioners. developed with the Kent, Surrey and Sussex Genereal practice Deneary, this product addresses immediate learning needs of GPs who are taking on new responsibilities in GP consortia. Training is avaliable in the following areas:
A team at London South Bank University in partnership with Brickwall (a cutting-edge digital media agency) have addressed the changes due to the commissioning landscape in the UK. We have developed a quick and easily accessible online programme for those involved in the commissioning process. With Clinical Commissioning Groups (CCG) assuming responsibility from the outgoing PCTs, there is a great need for CCG members to gain the relevant knowledge in commissioning and fit this into their busy schedules.
Each module has been written by an academic from the LSBU team using relevant examples and case studies from clinical practice. Useful references and resources are also included to provide clinicians with access to more in depth information.
The programme has been developed and piloted with a group of clinicians from the KSS Deanery, which ensures that clinical relevance is embedded in the content, and it makes use of case-based learning, with examples that clinicians can relate to within their own practice. The platform that Brickwall have developed is cutting edge and it has easy access from any device running any software with a simple yet powerful interface and logical navigation tools. Further added value comes from a reflective log, which enables learners to capture their own thoughts about their learning experience, and reflect on how it relates to their own practice, thereby providing CPD-relevant evidence. The programme is in addition accredited by the RCGP to give CME points to any medic undertaking modules.
Book today and get further information at the Commissioning Place website. Additionally, if you would like to discuss bulk-purchase discounts, please Contact Dr Alex Mears, Director of the Institute for Leadership and Service Improvement by email or call 07810 637321.
Dr Alex Mears
Director
Tel: 020 7815 7978
Email: mearsa@lsbu.ac.uk