
Established in 2007, the Institute for Leadership and Service Improvement (ILSI) exists to develop and deliver postgraduate education programmes and research linked to leadership, service improvement and practice innovation in healthcare. It also has a key role in building the Faculty's capacity to undertake high quality research through the development of effective training and other skill- building initiatives.
We strive to achieve excellence in all our areas of work and to maintain relevance through the building of effective partnerships with colleagues internally, (both within our home Faculty and beyond) and externally, with key stakeholders including health providers and commissioners. Above all, we aim to enhance the reputation of both the Faculty and the University through the development and delivery of high quality research and education products, recognising and delivering added value wherever possible.
Our specific objectives are to:
To be a first choice provider of education, enterprise and research in the field of leadership and service improvement for the Health and Social Care workforce.
The work undertaken by our high profile researchers and scholarship students is recognised both nationally and internationally and our developing work in social enterprise is at the forefront of its field. We have established research programmes in evidence-based practice, organisational change and service transformation, role development and competency and user engagement. Please see our research group page for more details on our research projects. Our emphasis in the ILSI is on experience, expertise and flexibility as the foundations of high quality education and research. We are higly practised at ensuring what we do meets the needs of local and national health services, through effective engagement, communication and joint working. We are also in the process of further developing key international links with a number of key colleagues in a variety of countries including China, Norway and Holland.
The Institute delivers a variety of postgraduate and post- qualification courses primarily to healthcare professionals. Notably, we run a MSc in Leadership and Service Improvement in Health Care, as well as hosting professional doctorate students from both nursing and the allied health professions. In addition, we have a speciality in the development of collaborative, bespoke short courses, particuarly in leadership. We currently have courses running for middle managment clinicians, as well as strategic leadership for boards and excutive team memebrs. These courses are developed in conjunction with the customer (usually a NHS provider) in order to ensure that it fully meets their needs.
Institute staff are experienced in developing and delivering bespoke training packages i the area of leadership and othe aspects of care; these are specifically tailored tp meet orginstional needs and are developed in collaboration with the purchasing organisation. Elements can also be delivered locallly. Currently, courses are running at North East London Foundation Trust and North West London Hospitals NHS Trust.
Institute staff are experienced in working with commissioning and genral practice projects. Currently we are working on a joint project with our Business Faculty and Brickwall (a creative production company); through this, we have produced an electronic learning apckage cvering health care commissioning and other keys skills for general practitioners. developed with the Kent, Surrey and Sussex Genereal practice Deneary, this product addresses immediate learning needs of GPs who are taking on new responsibilities in GP consortia. Training is avaliable in the following areas:
Dr Alex Mears
Director
Tel: 020 7815 7978
Email: mearsa@lsbu.ac.uk