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IT accounts

Once you receive your student ID number you can activate your IT account.

When you activate your IT account you will be given a username and password which enables you to access your University email account and a wide range of computing facilities, applications and networked services.

Your student IT account will remain valid during your period of studying at LSBU. When your course finishes your account will be extended for six months so that if you are required to do further work or wish to remove or delete files and email messages you can do so. After this period your account will be automatically disabled for six months and then subsequently deleted. If you re-enrol during this period your account will be made available to you again

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Activate your IT account

You can activate your IT account by using the web-based self service for students.

You can connect to the self service for students from any computer with Internet access, on or off campus. To activate your account using a computer at one of the University's open access study areas you will need to log on as a visitor.

When you connect to the self service for students web page you will be asked to enter your student ID number, which you will be given when you are fully enrolled. When you activate your account you will be:

If you cannot activate your IT account using your student ID number, please contact your Faculty Office to confirm that you are fully enrolled. If you still have difficulty , please take your student ID card, or other proof of identity and your student ID number, to the Learning Resources Centre (LRC) helpdesk or your Faculty IT support team.

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Log on as a visitor/guest

If you are a new student and do not have your own IT account, you can log on to a computer using a visitor account at one of the University's open access study areas. To log on using a visitor account, please ask staff for assistance.

Please remember to log off when you have finished working.

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Log on using your own IT account

If you have activated your University IT account you can log on to computing facilities at one of the University's open access study areas using your own username and password.

To log on with your own username and password, at the log on prompt press the Ctrl, Alt and Delete keys together, then release them. Read any messages and press Enter to access the Windows log on dialogue box.

Then:

  • enter the username given to you when you activated your account
  • enter your password, exactly as created when you activated your account (including any uppercase or lowercase characters)
  • select lsbu from the list of domains.

Please remember to log off when you have finished working.

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How to log off

When you have finished working, please remember to log off. If you do not log off, someone else may gain access to your IT account, including your email, files and folders. To log off from your Windows session:

  • close any programs that are running
  • click on the Start button
  • select Shut Down
  • from the drop-down list select Log off (your username)
  • click OK.

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Using your IT account

Once you have activated your IT account and obtained your username and password you can:

When you activate your IT account a personal "roaming" profile will be created for you automatically. Your personal roaming profile is downloaded when you log on to different University PCs and enables you to get your personalised Windows environment each time you log on. Your profile includes information such as your desktop layout, shortcuts, application preferences and favourites.

When you log on to Windows on campus using your own IT account you will have access to a networked I:drive, which you can find through "My Computer" and "Windows Explorer". This is your personal storage area (50MB) for saving files temporarily and will be available wherever you log on as yourself. You are advised to keep backups of important files, such as course work, on a personal USB stick. If you are a new student , you can access can access a SkyDrive (online storage space) from your Outlook Live account.

To use your IT account effectively:

  • make back-up copies of all your work and keep them safe
  • do not reveal your password to anyone else
  • change your password regularly
  • do not allow others to use your IT account
  • save your work temporarily to your I:drive or SkyDrive before permanently backing-up to storage media such as a USB memory stick or CD
  • never save work to the "Desktop" or "My Documents" folder - if you save files to your "Desktop" or "My Documents" you will increase the size of your profile and it will take longer to download
  • if you save files to the C:drive you must transfer them to your own portable storage media before you log off, because routine PC maintenance involves erasing and rebuilding C:drives
  • always log off when you have finished working
  • make sure you know and comply with your rights and responsibilities concerning the use of the Internet, email and other computing services.

For further information about using your IT account visit:

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Forgotten or want to change your password

Once you have activated your IT account, you can change your password at any time by using the web-based self service for students. You can do this on or off campus. Please remember to change your password regularly. Passwords expire after 180 days. An email reminder will be sent 14 days prior to expiry of your password. We advise you to check your inbox regularly. If you have forgotten your password, the same service can also be used to set up a new password.

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Your rights and responsibilities

Students must ensure they understand and comply with: