Tourism and Hospitality Management BA (Hons)
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Key Information Set (KIS) Data is only gathered for undergraduate full-time courses. There are a number of reasons why this course does not have KIS data associated with it. For example, it may be a franchise course run at a partner college or a course designed for continuing professional development.
Creating memorable experiences
This course features two week-long residential field trip and two five-month summer placements, so you’ll gain all the skills you need to thrive in this exciting sector – and you’ll be ready for work a year earlier than your competitors on four-year degrees.
Studying in the heart of one of the world’s most visited cities, you’ll find your learning extends far beyond the lecture theatres and seminar rooms of LSBU. You’ll be out there, seeing the industry up close for yourself, thanks to visits to a range of tourism and hospitality operations, destinations and trade fairs – it’s all on our doorstep.
We offer the opportunity for all undergraduate Home/EU students to undertake a work placement, internship or work experience while studying a full-time course starting in September 2019.
Why Tourism and Hospitality Management at LSBU?
- Free field trips to Newcastle and Barcelona help you see tourism and hospitality in action in different settings.
- You’ll be working on real-life case studies as part of your degree, featuring businesses such as Merlin Entertainments, Excel and the South Bank Centre.
- You’ll gain the equivalent of ten months work placements during the holidays, giving you valuable experience as well as superb networking opportunities – without the hassle of an extra year of studying.
- We are one of only 12 UK universities who are ABTA Education Partners.
- Our research-active staff bring their expertise to your learning – we were ranked number one in London for Research Quality in ‘Hospitality, Leisure, Recreation and Tourism’. (Complete University Guide, 2018).
- Where better to study than the middle of London – the world capital of tourism and with plenty of opportunities to see tourism and hospitality operations in action.
- Great teaching: No. 1 London university for ‘Teaching Quality’ and ‘Research Quality’ (Sunday Times League Table, 2017).
Students on our tourism course visit Barcelona and Newcastle during their studies.
Barbara is well-equipped for a career from her studies at London South Bank University (LSBU) in Tourism, Hospitality and Leisure Management BSc (Hons)
You’ll study a wide range of topics to make sure you’re ready for the industry from the moment you graduate. These include changes in the political, social, environmental and technological environments that affect tourism and hospitality, logistics and operational processes, managing a business, and the interaction between suppliers, clients, resources and other stakeholders in the global economy.
- Studying for sustainability
The module introduces the concept of sustainability early on in the degree as this, alongside issues such as ethics and social and environmental justice, are philosophies that underlie all modern thought on tourism and hospitality development and operations. Studying these contested issues gives students the chance to develop a range of academic skills including researching, critical reading, narrative construction, stakeholder analysis, graphical and presentation skills and providing a grounding in basic academic skills that will help them for the rest of their degrees. Assessment: 3,000-word report.
- Leisure and consumption
This module introduces the leisure and events industries’ structure, essential character and governance framework. We'll investigate the role of leisure and events in modern society as consumption, experience, economic driver and identity reinforcing agent. And we'll identify the range of skills and knowledge that you need to be a successful manager in these industries. Assessment: group presentation (50%) and a 1,000-word written report (50%).
- Management and leadership
This module introduces you to the academic analysis of the operation of organisations and their management. The module has a focus on Human Resource Management and the development of managerial skills. The residential field trip will give you the opportunity to develop team working and leadership techniques through the use of management exercises, essential in both studying and in the work place. Assessment: 3,000-word management report.
- Geographies of tourism This module introduces students to the fields of geography and human geography through the lens of tourism. It introduces a range of frameworks and theories from the fields of geography and tourism and will encourage students to assess important overarching debates and issues. It seeks to promote within students a critical, holistic and responsible approach to the development and management of tourism.
- Fundamentals of hospitality The module looks at the structure and organisation of the hospitality industry and the different sectors of accommodation, food and drink. It aims to enable students to appreciate the diverse nature of the hospitality industry, to develop an awareness of the economic and competitive environment within which it operates, to explore relationships between demand and supply and to explore currents trends that occur within the industry with respect to food provision.
- Professional development This module will equip students with the skills necessary to find a summer placement and to evaluate the development of their skills, knowledge and competences.
This module aims to promote an understanding of the skills, knowledge and competences required by different jobs in the Tourism & Hospitality and Events &Entertainment industries, to encourage students to self-reflect on their own development and to practice key application techniques such as writing a CV/covering letter and job interviews/assessment centres.
- Business development
The module integrates the learning of strategy, management and enterprise theory with the practical processes of planning the turn-around of a failing T&H or E&E business. Seminars will be based around the use of videos of declining businesses (pubs, hotels, night clubs, E&E products) which you'll analyse in terms of product development, management issues, concept and business planning. You'll then take a case study of one of these failing enterprise and prepare a business plan for it to the point of identifying markets, developing a concept and a Profit and Loss account for a standard year of operation. Assessment: poster (25%) and a 2,500-word business plan (75%).
- Marketing strategy and communications
This is a core management skills module that enables you understand and apply the concepts of marketing strategy to the T&H and E&E industries, and to be able to communicate with and identify markets using an appropriate suite of tools and techniques. It's a practical module in terms of its skills yet embeds these firmly within theory. The relationship between theory and practice will be explored in class and tested via the coursework assignment and through the compulsory week’s field trip overseas usually to Barcelona. Assessment: 3,500-word coursework.
- Research for management
This module will prepare you for writing research proposals and for undertaking primary research within industry organisations. You'll also receive support in preparing for your second summer placement. Assessment: a 5-minute video in which you reflect on the development of your skills, knowledge and competencies (50%) and a 2,000-word report outlining and justifying a research project including a methodology (50%).
Travel distribution or hospitality operations
- Travel distribution The module will introduce students to the effective management and current legislation and regulations pertaining to retail travel agents and tour operators. It will focus on their links with principals and their role as major retail outlets for the tourism industry, looking at both physical and online distribution channels.
- Hospitality operations This module introduces the student to managerial decisions relevant to accommodation and food related services, ensuring satisfaction of customer’s needs and operational facilities. This module is designed to develop the student’s understanding of the nature of hospitality management from budgeting to delivering effective customer service.
Plus two modules from:
- Destination management The module introduces students to the complex relationships among community and visitor stakeholders, resources, institutional structures and development philosophies which help to determine physical tourism development.We look at the principles and philosophies behind planning tourist destination to manage their growth and to avert the effects of decline.
- Trends in food and beverage The module explores the issues and concerns relating to modern food production and consumption patterns in the context of the hospitality industry. We study the drivers behind the changes in public perception towards the practices used by the food industry, the distribution of food, the recent changes to our diet and the globalisation of food culture and taste.
- Tourism in the global south We introduce the student to the framework for analysing tourism development in developing countries and the key players, components and considerations involved in the development process. We look at the key geo-political and socio-cultural problems faced by developing countries, the impacts of tourism and how they can be mitigated.
- Hospitality design Food and beverage operations are an increasingly significant sector of the hospitality industry as consumers become more adventurous and more demanding and organisations operate in an increasingly competitive environment. It is more important than ever for organisations to adopt professional management approaches in order to succeed. This module develops students’ understanding of the principles and application of food and beverage outlet retailing and enables students to examine and apply theories of retailing to the planning and management of a hospitality business.
- Human resource management In this module we'll examine quality in service delivery, service diversity and service systems. This module brings together knowledge, understanding, different interpretations and critical analysis of the contexts and issues relating to international human resource management. Current personnel and development trends, such as, managing a diverse workforce in international organisations, will be explored. And, we'll examine the context of international personnel and development looking at different employment systems and national cultures. Assessment: 4,000-word management report.
- Management challenge This module will help you apply academic theory to the working environment - and develop your interpersonal and lifetime career skills at the same time. Your task will be to identify, evaluate and solve of a management problem. This management problem should be based on your work experience and you should draw upon current theory and industry practice to help you to solve the problem. Assessment: a 15-minute presentation (50%) and a 2,000-word management report (50%).
- Extended essay This is a student-led self-managed, but supervised, module (in the style of a dissertation). However, unlike the Dissertation module this does not require the student to undertake any primary data collection. It is a chance for the student to use their secondary research skills to write at length and in depth about a topic which they would not be able to collect primary data on (e.g. slum tourism in Brazil, or the impact of mega events on regenerated cities). The essay will include both secondary data and theory and will lead to strong conclusions but not generally a set of recommendations.
Plus three modules from the below:
Major and mega events or Destination marketing
Tourism and social justice or International hospitality operations
Heritage management or Urban tourism or International transport planning
- Major and mega events This module will enable students to evaluate the nature and role of major and mega events in tourism and hospitality and the economic, social, cultural, technological, environmental and physical impacts they can create. Using case studies, we study strategy development for major and mega events and the ways in which public policy assists and regulates their development and running.
- Destination marketing The module looks at the development of destinations and the challenges this offers the marketer. We study the policy context of destination marketing, investment and ROI, market positioning and branding, marketing approaches adopted by the industry (with emphasis on private-public sector partnerships), the role of governments in the process and the impact of information technologies.
- Tourism and social justice The module explores why the distribution of costs and benefits of tourism are unequal (social justice). We explore the political economy of tourism in both developed and less developed countries and analyse power relations, stakeholder and policy networks and institutional relations. We look at the role of collective action and the tactics of the activist and campaigning organisations.
- International hospitality operations This module’s rationale is based on the notion that the hospitality industry is a global enterprise. However, the differences in the approach to business vary markedly from one region and from one country to another. We assess current practices in the international hospitality sector, analyse the impact of globalisation upon the international hospitality sector and the ownership, financing, and managerial aspects of the international hospitality business.
- Heritage management This module considers the relationship between heritage and tourism within the changing leisure environment. It provides students with an understanding current policies and practices in tourism heritage planning, heritage management practices and how theoretical issues of heritage can be translated into practice for tourism consumption.
- Urban tourism The module explores the growth of T&H and E&E as a dynamic driver of post-industrial economies, analysing models from around the world. We study how different urban environments such as city centres, historic cities, cope with the pressure of high levels of use and why some areas such as northern European seaside resorts, face intractable problems in developing their leisure economies. We study models to measure economic and social impact.
- International transport planning This module explores the management, planning and structure of the transport infrastructure which is vital to the movement of the tourist to, from and within the destination. We analyse and evaluate transport networks at an advanced level, identify the agents of control and the pressures for change with particular reference to deregulation and globalization.
Tourism and hospitality is one of the fastest-growing sectors of the global economy, and the demand for senior managers and specialised roles is increasingly rapidly. This course will help you develop the skills needed to work in this global business, dealing with the commercial, social and cultural challenges that it brings.
Our course equips you for any part of the industry, including integrated resorts, conference centres, international hotel chains, airlines, tourist boards and destination marketing organisations, tour operators, restaurant chains and consultancies and supplier agencies. Today, LSBU graduates work around the world, for international companies and small businesses alike, acquiring management skills as they progress.
Starting your career
Some of our graduates join the graduate training schemes offered by the big travel, airline, hotel and restaurant firms. Some have exploited the opportunities offered by digital technology and started their own businesses in areas such as tour operations, logistics and events management.
Recent graduates from this course have gone onto roles such as Trainee Business Travel Consultant, HR Manager, Sales Manager, Meetings Venue Manager and Events Coordinator.
When you graduate from this course, you'll be able to apply for further study at postgraduate level, including our full-time or part-time MSc International Tourism and Hospitality Management.
We are University of the Year for Graduate Employment for the second year in a row - The Times and Sunday Times Good University Guide 2018, 2019.
At LSBU, we want to set you up for a successful career. During your studies – and for two years after you graduate – you’ll have access to our Employability Service, which includes:
- An online board where you can see a wide range of placements: part-time, full-time or voluntary. You can also drop in to see our Job Shop advisers, who are always available to help you take the next step in your search.
- Our Careers Gym offering group workshops on CVs, interview techniques and finding work experience, as well as regular presentations from employers across a range of sectors.
Our Student Enterprise team can also help you start your own business and develop valuable entrepreneurial skills.
Dr Saranzaya Manalsuren is an entrepreneurial academic, who has a diverse background in academia and management consultancy with expertise in cross-cultural management, human resources and leadership management within business and events industry.
Miguel is expert on tourism marketing and entrepreneurship. His research interests are in second homes, tourist consumer behaviour, entrepreneurship and start-ups, and he has launched several companies internationally.
Robyn is a specialist travel and tourism marketer with a background in aviation, attractions and destination marketing. She lectures part time at LSBU at undergraduate and postgraduate level in marketing and communications alongside providing external consultancy in accessibility in tourism.
Dr Edward Isaacs is the Course Director for the BA Tourism and Hospitality Management Undergraduate Programme.
Neville specialises in teaching marketing and strategic management, focusing on value chains/distribution channels and business-to-business relationships in the travel industry.
Dr Kevin Milburn is a Senior Lecturer in Human Geography. He specialises in Cultural Geography and teaches on the Tourism and Hospitality, Events and Entertainment, and Human Geography BA (Hons) programmes.
Combining her training in architecture, conservation and cultural geography, Antonia adopts an inter-disciplinary approach to understanding the spatial expression of cultures on the landscape - primarily the interaction of heritage, tourism and migration. She teaches at both undergraduate and postgraduate level, including PhD supervision. Her main areas of teaching are destination planning and management, tourism development in less developed countries, urban design, and planning practice.
Duncan teaches research methods, tourism enterprise, destination management, city marketing and tourism policy. In addition to being Head of Division, Duncan is responsible for promoting research, external liaison and collaborations, is Vice Chair of the Association for Tourism in Higher Education and adviser to two awarding bodies.
Teaching and learning
We pride ourselves on equipping you with the knowledge and skills to excel in the challenging and fast changing world of global tourism and hospitality.
The multi-disciplinary nature of this degree means it considers politics, social science and business management studies, and focuses on the role of tourism in forging a more socially just and environmentally sustainable future. We use a mixed format of lectures, seminars, tutorials, study trips, group working, student-led presentations and placements to keep your learning fresh and relevant.
|Lectures and seminars||Self-directed study||Work-based placements|
As an undergraduate Law and Social Science student, you will be allocated a named tutor during your first semester at LSBU. The role of your tutor is to be your primary contact for academic and professional development support.
Your tutor will support you to get the most of your time at LSBU, providing advice and signposting to other sources of support in the University. They should be the first person at the university that you speak to if you are having any difficulties that are affecting your work. These could be academic, financial, health-related or another type of problem.
You will have appointments with your personal academic tutor at least three times a year for up to 30 minutes throughout your course. You can contact your tutor for additional support by email.
- A Level BCC or:
- BTEC National Diploma MMM or:
- Access to HE qualifications with 9 Distinctions and 36 Merits or:
- Equivalent Level 3 qualifications worth 106 UCAS points
- Applicants must hold 5 GCSEs A-C including Maths and English, or equivalent (reformed GCSEs grade 4 or above).
We welcome qualifications from around the world. English language qualifications for international students: IELTS score of 6.0 or Cambridge Proficiency or Advanced Grade C.
Visit UCAS for guidance on the 2018 tariff.
Direct entry into the second and third year
We have entry agreements with The Organisation for Tourism and Hospitality Management (OTHM) and the Confederation of Tourism and Hospitality (CTH) and welcome Certificate holders to Year 1, Diploma holders to Year 2 and Advanced / Higher Diploma holders to Year 3 without the need for appropriate work experience.
How to apply
International (non Home/EU) applicants should follow our international how to apply guide.
|Mode||Duration||Start date||Application code||Application method|
For full-time courses, please send your applications through the Universities and Colleges Admissions Service (UCAS) using our code L75. UCAS is the organisation responsible for managing applications to higher education courses in the UK.
For part-time courses, you can apply directly to the University.
For more details on how to apply (full-time and part-time) see our how to apply page.
Once we have made you an offer, you can apply for accommodation. You can rent from LSBU and you’ll deal directly with the university, not third party providers. That means we can guarantee you options to suit all budgets, with clear tenancy agreements and all-inclusive rents that include insurance for your personal belongings, internet access in each bedroom and on-site laundry facilities.
Or, if you’d rather rent privately, we can give you a list of landlords – just ask our Accommodation Service.
Read more about applying for accommodation at LSBU.
You don't need to wait for a confirmed place on a course to start applying for student finance. Read how to pay your fees as an undergraduate student.
Fees and funding
Fees are shown for new entrants to courses, for each individual year of a course, together with the total fee for all the years of a course. Continuing LSBU students should refer to the Finance section of our student portal, MyLSBU. Queries regarding fees should be directed to the Fees and Bursaries Team on: +44 (0)20 7815 6181.
|UK/EU fee: £9250||International fee: £13780|
|AOS/LSBU code: 4847||Session code: 1FS00|
|Total course fee:|
For more information, including how and when to pay, see our fees and funding section for undergraduate students.
Please check your fee status and whether you are considered a Home, EU or International student for fee-paying purposes and for our regulatory returns, by reading the UKCISA regulations.
Possible fee changes
The University reserves the right to increase its fees in line with changes to legislation, regulation and any government guidance or decisions.
The fees for international students are reviewed annually and the University reserves the right to increase the tuition fees in line with the RPIX measure of inflation up to 4 per cent.
We offer several types of fee reduction through our scholarships and bursaries. Find the full list and other useful information on our scholarships page.
Select a story and read about practical project work, students' placement experiences, research projects, alumni career achievements and what it’s really like to study here from the student perspective.
Students on our tourism course visit Barcelona and Newcastle during their studies.
Barbara is well-equipped for a career from her studies at London South Bank University (LSBU) in Tourism, Hospitality and Leisure Management BSc (Hons)
Balancing the priorities of academia and student life: Temi Ahmadu discusses her time as Students' Union President, and motivates her to follow her passions.
Gamze Hazel Kaymak, BA (Hons) Tourism & Hospitality, completed two work placements abroad through the Erasmus exchange programme.
Pinar Yalcin, BA (Hons) Tourism, Hospitality and Leisure Management, did a work placement abroad through the Erasmus exchange programme.
Snezhana Iskrenova, BA (Hons) Tourism, Hospitality and Leisure Management, completed an Erasmus work placement in Brussels.
How our global contacts and reputation have helped one globe-trotting student move ever closer to the tourism career he dreams of.
Chris Veitch studied the Tourism Management course here at London South Bank University as he wanted a career change.
Emil Petrov, Bulgarian student, returned to LSBU after his degree in Tourism and Hospitality Management, to study our MSc International Marketing.
Prepare to start
After you’ve received your offer we’ll send you emails about events we run to help you prepare for your course.
Before you start your course we’ll send you information on what you’ll need to do before you arrive and during your first few days on campus. You can read about the process on our Welcome Week pages.
Suggested reading list
- Bowie, D. & F. Buttle. 2011. Hospitality Marketing, Principles and Practice. Butterworth Heinemann: Oxford.
- Lew, A., Hall, C. M. & D. Timothy. 2008. World Geography of Travel and Tourism, a Regional Approach. Butterworth-Heinemann: Oxford.
- Page, S. J. 2011. Tourism Management, an Introduction. Butterworth-Heinemann: Oxford.
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