Frequently Asked Questions

The Accommodation Office has compiled the following list of questions that are frequently asked that may answer some of the queries you have before you apply for or move into a London South Bank University (LSBU) Residence.

How can I apply for a place in an LSBU residence?

London South Bank University has an online application system, students who have been offered a place on an LSBU course can apply for a place in residence by completing an online application.

How do I know which residence to chose and how much it will cost?

LSBU has four residences, for information on each residence, the Accommodation Agreement periods and residence fees please visit the Residents information webpage. We also have an online brochure that you may find useful.

Can I smoke in my room/residence?

No, all London South Bank University buildings are non smoking.

Can I be allocated with a friend?

Yes, there is a section on the accommodation application form where students can give information regarding who they would like to live with. The Accommodation Office will try to accommodate all requests, however they are subject to availability and unfortunately not always possible to do.

Is the accommodation mixed gender or single sex?

The accommodation is mixed sex however students can state on their application that they would like to reside in a single sex flat. The Accommodation Office will try to accommodate all requests, however they are subject to availability and unfortunately not always possible to do.

Do you have rooms in separate flats or floors for Postgraduate students?

Yes we have separate flats for Postgraduate students.

When will I know if I have accommodation?

LSBU has an allocation policy. First year students who have accepted an unconditional offer of a course place at LSBU and meet the allocation criteria will normally receive an offer of accommodation  (subject to availability) within 3 working days.  However those who meet the criteria with conditional offers of a place on an LSBU course will not receive offers until their conditions have been met and they have accepted their place, this is normally during August.

What residence fees do I have to pay and when?

When an offer of accommodation is made an offer letter is sent via email. This letter includes information on what residence is being offered, the Accommodation Agreement period and the amount due. Residence fees are due before or upon arrival at residence.

What is provided in each residence?

Each room has a single bed, wardrobe, desk, chair and lamp. Each kitchen is fitted with cookers, refrigerators/freezers, table and chairs as well as mop, bucket and vacuum cleaner. You will need to bring your own bedding, crockery and cutlery with you. For a full list please see our accommodation guide.

What is my room address?

All rooms are allocated prior to arrival. However it is sometimes necessary to move student allocations therefore details of exact room allocations are given on arrival.

Can I send some of my belongings by post/courier so they are there when I arrive?

Yes you can send belongings by post/courier prior to your arrival. You must give the residence advance notice and ensure that your packages are clearly labelled.

How many people will I be living with?

It can vary from residence to residence. McLaren House can have 3, 5 or 8 people, New Kent Road and Dante Road can be 4 or 6 people and David Bomberg House can be 3, 6, 7, 8 or 9 people.

Does the residence fees include utilities?

Yes, all your utilities are included in residence fees.

Do I need a TV Licence?

Yes, you will need a TV Licence if you plan to bring either a TV or a computer that is capable of receiving television programmes. For further information please visit www.tvlicensing.co.uk.

Can I get immediate internet connection when I move in to a residence?

No, in order to get an internet connection in your room you will need to register and create an account with the University's Information, Communication and Technology Department. See their information on internet access from halls of residence.

Do I need to register with a doctor and how do that?

Yes, you will need to register with a doctor. This can be done after you arrive and your residence will be able to provide you with contact details for the nearest doctors' surgery.

Can I have overnight visitors and how long can they stay?

Yes, LSBU residences have a permit system in place. For full details download a copy of the Residents' Handbook 652KB PDF (opens in new browser window) or read the copy you'll be given when you arrive in your residence.

Is there parking available?

There is limited parking available for students to unload their belongings. However, we are unable to provide permanent parking facilities for students.

Can I put up picture frames, posters and other artefacts in my room to give it a personal touch?

There are notice boards in rooms for students to personalise their surroundings.

Do residences have cleaning staff that come into my room to clean?

No, cleaning staff ensure the communal areas are kept clean and tidy, however you are responsible for cleaning your room.

May I move into LSBU residences earlier than the contract date and stay later than the expiry date?

Students are not able to move into residences earlier than the contract date due to maintenance and redecoration works. LSBU does have summer accommodation available for those students who wish to remain during the summer vacation period.

What are my moving in and out dates?

Your accommodation offer gives you the start and end dates of your accommodation agreement.

If I want to leave earlier than the contract date, how much notice am I required to give?

Accommodation agreements are for a set period. If you wish to leave earlier than the contract date you will continue to be responsible for the residence fees for the duration of the accommodation agreement unless you complete a request to leave residence form and the accommodation service is able to re-allocate your room to a replacement student.

Can I leave after my exams and pay only until then?

No, you will be responsible for your residence fees until the expiry of the accommodation agreement.

The above information covers broad enquiries. If you need further information contact a member of the Accommodation Service team on 020 7815 6417 or email accommodation@lsbu.ac.uk.