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LSBU ranked No. 1 for Learning Resources for second year in a row

12 August 2016
Customer service at the Learning Resources Centre

Data from the 2016 National Student Survey shows LSBU is leading against competitors in several key areas, including learning resources and student satisfaction

London South Bank University (LSBU) has retained its number one position as No. 1 London Modern University for Learning Resources for the second year running.

National Student Survey (NSS) data for 2016 has revealed that LSBU is leading the way amongst competitors in a number of areas for student satisfaction.

Aside from being No. 1 London Modern University for Learning Resources, LSBU is also leading UK-wide in the course areas of Accounting and Finance, Law, and Marketing.

Journalism, Social Work, Sports Science, Mechanical Production and Engineering, and Tourism, Transport and Travel also ranked as No. 1 across London in areas such as personal development, assessment, feedback and academic support.

The Sunday Times University Guide has ranked LSBU as the No. 1 London Modern University for undergraduate starting salaries. Additionally, the University’s Students’ Union is ranked as No. 5 by the National Students’ Union for the great work being done to support students’ needs.

The NSS feedback is fantastic news for the University as a whole, and supports the recent Institute of Customer Service (ICS) ServiceMarks accredited to LSBU for Accommodation Services, Library and Learning Resources, the Student Life Centre and the Academy of Sport. This has resulted in a sustained improvement in the student experience.

Ian Mehrtens, Chief Operating Officer at LSBU, commented:

“The results from NSS are just brilliant and I’m extremely proud that our commitment to supporting our students and improve LSBU services is paying off.

“The NSS rankings, coupled with our recently accredited ServiceMarks, is testament to the hard work and dedication we are putting into student centred services across the entire University.

“At LSBU we are focused on giving our customers a maximum value university experience. And it’s brilliant to know that students are benefiting from the academic and pastoral support services available to them.

“We will continue to seek new ways to further improve our services for our students. This is our promise as a university, to ensure that our students become what they want to be.”

 
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